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chez

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#293080 27-Dec-2021 09:41
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I had a registered plumber installed my bathroom basin waste trap with pop up waste. As you can see, there's no clog. I have just used it twice, washing my hands and brushing my teeth. It's new but the water (in the photo) was draining for 30 seconds. I emailed the plumber about it. I'm still waiting for the response. What could be the problem here? Anyone has an idea or similar experience in the past? 

 

Should I be charged when the same plumber come to fix this? Or I am covered by the consumer rights? 

 

 

 

               

 

 


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eracode
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  #2838941 27-Dec-2021 10:07
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You say the waste is new (and also the basin from your photo) but the waste pipe looks older. Did the previous basin/waste drain properly?

Unscrew the two connections on the S-trap, remove it and inspect everything. If the plumber has left/dropped something into the waste or trap, you should be able to remove the obstruction. If there’s nothing there, the problem is somewhere downstream in the old waste pipe.

 

In that case, reconnect the trap and with the basin half-full of water, use a rubber plunger on the waste to try and clear any blockage down in the old waste pipe.





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chez

93 posts

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  #2840009 29-Dec-2021 17:59
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All good now. The plumber came back and sorted it out. Apparently, there was some debris from the old waste pipe. He used a plunger to shake it up and then run the tap to push water to anything that caused the air block. He did it for less than 5 mins. I'm guessing that he did not check the flow after the installation last time, otherwise, he could have picked it up. No charge. Overall, I'm pleased. 


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