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Forums › Home Workshop DIY › Dyson V11 Torque head not working?
xyeovillian

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#322767 21-Sep-2025 14:21
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Dyson V11 animal 
Torque head not working is it the motor not working?
I have cleaned out etc but working intermittently or not at all 
Tempted on whether to buy replacement head from Ali-express!
Anyone experienced this problem?

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xyeovillian

400 posts

Ultimate Geek
+1 received by user: 23

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  #3420683 2-Oct-2025 14:38
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I contacted Dyson via Facebook messenger 22.09.25 sent them my purchase details etc.

 

Asked about a CGA claim they then had to raise it to higher department. Yes please!

 

A few days later messaged that I haven't heard any thing yet .

 

Anyway they agreed and received new Toque head motor today needless to say very happy with the outcome.

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