Hello! We just purchased Premium decking wood (pine) to renovate our old deck. Just after few days, we noticed that the significant amount of the boards get cracked.
It is not related to the screws - as the boards which haven't been installed also have the same cracks. We got back to the supplier, but they were very unhappy and irritated about our request. They said the wood is "natural material, and it is normal for it to crack".
I do understand that it is weather related issue, and the cracks are result of the wood getting wet and dry after that. My question: is it normal for the decking wood, premium (!) decking wood to start cracking just after several days after installation?
It is a large deck, and approximately 30% of the boards now have cracks in it. Is the supplier right? Is there any standard in New Zealand, which specify this kind of things?