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farcus

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#142629 19-Mar-2014 07:32
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for the last four to five months Radio Live's online stream hasn't worked in Tunein Radio or any smartphone device.

 

Mediaworks do not provide an app for Radio Live but do for a number of other mediaworks stations.
When contacting Mediaworks online team emails go largely ignored for several months but finally got a simple single line reply that "We do not provide support for Tunein Radio" and I would "need to contact them regarding the issue".

Emailed Tunein Radio last week and got this reply today . . .

"Thank you for contacting us regarding this issue.  Due to the broadcasters request the stream is only available on a device or PC which can support an HTML download. We apologize for the inconvenience. "

I don't understand mediaworks motivation for preventing this station from being available on smartphones.
Anybody able to shed any light on their reasons - or are they actually just trying to kill this station off?

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gehenna
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  #1008683 19-Mar-2014 08:31
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There is a Radio Live app now https://itunes.apple.com/nz/app/radiolive/id834742792?mt=8

Doesn't solve the issue for me though, I don't want another app, I just want my existing app (TuneIn) to work.

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