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UKe17

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#254464 13-Aug-2019 11:19
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I am asking this here because there is a lot of unrelated content (like quality and fps etc) on the other Spark Sport forums.

 

I just want to know when, and have not had satisfactory answers from LG, or from Spark Sport, who say "we do not have an ETA on that at the moment. But we're working very hard to fix this issue." and go on to offer an alternative way to see RWC 2019.


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freitasm
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  #2307547 28-Aug-2019 21:57
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Just to be clear here is the pertinent release bits:

 

 

Spark Sport will launch shortly on 2019 LG TVs. However, despite extensive collaboration between Spark Sport app development and the device manufacturer, the Spark Sport app experiences significant issues playing on 2017 and 2018 LG TVs, so the app will not be made available on these devices before the Rugby World Cup.

 

People with older LG TVs can still watch Spark Sport on their existing TV, by using a streaming device such as an Apple TV, a Google Chromecast or a Freeview Smart VU. This is the same situation as pre-2017 models of Samsung TVs, Sony TVs and Panasonic TVs and any model of smart TV that are not one of the four brands that Spark Sport supports.

 

The Spark Sport team has a range of options in place to help customers who have purchased a 2017 or 2018 LG TV since 20 December 2018 (the date Spark Sport announced that LG TVs would support Spark Sport) and who also hold a Spark Sport subscription or RWC Tournament Pass. These customers should head to https://help.sparksport.co.nz/device-support/watching-on-lg-tv for more information.

 





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