Samsung Smart TV netflix app not connecting

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Lukasaurus

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#169768 25-Mar-2015 09:57

I signed up to Netflix NZ yesterday. It works fine on iPad, Android and my PC. But the app on the Samsung Smart TV Hub doesn't work.

First of all, it doesn't show up on the main page (I thought it would have prominent placement in the new apps list, like lightbox does), so I had to search for it. It downloaded fine, and runs, but then says it cannot connect and to go to netflix.com/tvhelp to troubleshoot.

I am using Unotelly for Hulu, but I have my Samsung TV set to New Zealand, because we use TVNZ on demand, and TV3 a lot, and use Hulu on iPad with Chromecast. I have Unotelly dynamo for netflix set to off, so it should just pick up the NZ version.

Anyone else having trouble using the samsung smart tv app for netflix?

freitasm

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#1267425 25-Mar-2015 11:46

Perhaps test with UnoTelly region set to NZ? Or use your ISP for the TV?

CYaBro

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#1267462 25-Mar-2015 12:32

Working fine on our Samsung Smart TV. No unotelly or anything here though.

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shk292

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#1267517 25-Mar-2015 13:16

Works great on mine. I'm using Unotelly with the region for Netflix set to UK. I also have the BBC iplayer installed and use this more than Netflix

Related question - is there any way to have BBC iplayer and TVNZ on demand apps installed at the same time?

robjg63

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#1267599 25-Mar-2015 14:00

shk292: Works great on mine. I'm using Unotelly with the region for Netflix set to UK. I also have the BBC iplayer installed and use this more than Netflix

Related question - is there any way to have BBC iplayer and TVNZ on demand apps installed at the same time?

Not on the Samsungs - You will have set your region/country to the UK to get iplayer etc.
As soon as you switch to NZ it will wipe those (uk) apps.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

shk292

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#1267665 25-Mar-2015 14:42

robjg63:
shk292: Works great on mine. I'm using Unotelly with the region for Netflix set to UK. I also have the BBC iplayer installed and use this more than Netflix

Related question - is there any way to have BBC iplayer and TVNZ on demand apps installed at the same time?

Not on the Samsungs - You will have set your region/country to the UK to get iplayer etc.
As soon as you switch to NZ it will wipe those (uk) apps.

That's what I thought, thanks - just wanted to see if anyone had found a work-round. I don't often need the TVNZ service because my Freeview PVR captures everything I need, but it would be useful when I miss the odd episode or there's rain fade etc

richms

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#1267673 25-Mar-2015 15:00

shk292:
That's what I thought, thanks - just wanted to see if anyone had found a work-round. I don't often need the TVNZ service because my Freeview PVR captures everything I need, but it would be useful when I miss the odd episode or there's rain fade etc

Buy a bluray player to use for one regions apps.

Richard rich.ms