Netflix access not working with message about TLS connection

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rb99

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Topic # 190936 17-Jan-2016 09:04

Just wondering how people are finding Netflix ?

Not working for me using Unotelly on PC. can't even get to some of US website or the NZ one, says 'Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://www.netflix.com again. If this error persists, it is possible that this site uses an unsupported protocol. Please contact the site administrator.'

rb99

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Reply # 1472998 17-Jan-2016 09:07

I am having no problems with accessing the US one on a PC and the Roku.
Am also using Unotelly.

rb99

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Reply # 1473001 17-Jan-2016 09:13

So I guess its not everybody then. Bit weird (to me though) - can't access Netflix home/log in pages, but can access help/how it works pages.

rb99

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freitasm

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Reply # 1473023 17-Jan-2016 10:09

Browser, OS, ISP?

You didn't give aby usable information...

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Reply # 1473026 17-Jan-2016 10:21

freitasm: Browser, OS, ISP?

You didn't give aby usable information...

If I was to guess I would say IE8 on Windows XP. Netflix is working no problems with me.

Try another browser (Chrome, Firefox) and ensure your IP is up-to-date in the Unotelly portal.

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rb99

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Reply # 1473027 17-Jan-2016 10:22

Am on the latest windows 10 pro, My Replublic, IE11. Chrome also doesn't work and Firefox says 'Secure Connection Failed'. 'The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.'

Was having a go at recording some Netflix so I could watch it 'on the go'

rb99

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Reply # 1473028 17-Jan-2016 10:23

Also have a static IP

rb99

michaelmurfy

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Reply # 1473030 17-Jan-2016 10:24

Ahh now that explains it. Check if your IP is updated in the Unotelly portal. I'd say you'll have little luck with recording.

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Reply # 1473039 17-Jan-2016 10:41

rb99: Was having a go at recording some Netflix so I could watch it 'on the go'

Now we know something we didn't... How is this "recording" happening?

Since I doubt people with a working Netflix don't have this "recording" thing, I would start by removing it completely out of the mix and see if things work without it.

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Reply # 1473040 17-Jan-2016 10:42

michaelmurfy: Ahh now that explains it. Check if your IP is updated in the Unotelly portal. I'd say you'll have little luck with recording.

Not sure where you got to the conclusion the OP is using Unotelly. I am more inclined to say the recording thing is causing this and to exclude it from the access to see if it works.

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rb99

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Reply # 1473041 17-Jan-2016 10:42

just checked and still working (touch wood) on the smart tv to the US and the Firetv to the UK.

Also logged in to Unotelly and up popped the correct IP address, updated it anyway and thought I'd reboot the PC. Still the same.

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Reply # 1473042 17-Jan-2016 10:44

freitasm:
michaelmurfy: Ahh now that explains it. Check if your IP is updated in the Unotelly portal. I'd say you'll have little luck with recording.

Not sure where you got to the conclusion the OP is using Unotelly. I am more inclined to say the recording thing is causing this and to exclude it from the access to see if it works.

The first post specifically says Unotelly. But yes I agree.

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rb99

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Reply # 1473044 17-Jan-2016 10:47

Freitasm, Michaelmurfy is correct, am using Unotelly though forgot to mention it.

The recording thing is Playon, which might have buggered something up, though have been using it off and on for a while now with very few problems, unless of course something changed.

Also someone else is having the same thing, as mentioned in this http://www.geekzone.co.nz/forums.asp?forumid=151&topicid=190907

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Reply # 1473050 17-Jan-2016 10:49

rb99: Am on the latest windows 10 pro, My Replublic, IE11. Chrome also doesn't work and Firefox says 'Secure Connection Failed'. 'The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.'

Was having a go at recording some Netflix so I could watch it 'on the go'

I got this error page yesterday, updated my IP address on Unotelly site and it is going again with firefox... (just checked a minute ago and it's still good).

Also I had updated to firefox 4.0 something and couldn't use netflix about a week ago, so rolled back to 35.0.1 and it fixed it.

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Reply # 1473052 17-Jan-2016 10:52

Interesting - might well be related or Unotelly might be having some issues.

Not having a single issue with my Netflix on dns4me - maybe sign up to their free trial just to test it? http://dns4me.net

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Reply # 1473071 17-Jan-2016 11:16

rb99: just checked and still working (touch wood) on the smart tv to the US and the Firetv to the UK.

Also logged in to Unotelly and up popped the correct IP address, updated it anyway and thought I'd reboot the PC. Still the same.

But have you removed or bypassed the "recording" thing?

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