Hi,

Using Spark Sport android app on my phone running Android 11.

Has always worked perfectly until today. Now, every video I try to watch that has an advert at the beginning it stops playing. So it will play the advert perfectly then when it ends and I guess it switches to the actual content stream it simply pauses in that the time stops counting and it no longer plays.

I tried uninstalling the app, clearing data and even tried installing an older version of the APK (currently running v1.21.1 but tried v1.20.4) but same issue. I'm happily able to watch any content that does not have an advert at the beginning.

Anyone else seeing a similar issue on their android device or happy to try? The 12m11s England Vs Pakistan cricket ODI for instance.

I've emailed support and awaiting a reply but thought I'd check here too to see if it's just me or a wider issue.

Thanks 🙂