Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


EviLc

5 posts

Wannabe Geek
+1 received by user: 3


#302830 25-Dec-2022 14:55
Send private message

Does anyone else have issues with our local TV on demand apps on the new(ish) chromecast with google tv?

 

I have read these devices do have wifi issues, and willing to buy a wired ethernet adapter if this will help but not entirely sure if this is the problem.

 

Netflix runs just fine streaming FHD with Atmos audio so this would be far using more data throughput I would've thought.

 

3Now, generally if your lucky you can get one episode of something then get plagued by "There was a problem playing this video" and have to restart the app, but usually it will keep doing it all the time once it does it the first time. TVNZ+ is much the same, constant problem loading video messages but you can literally hear the video still playing fine behind the error even if left for a while, clicking the button just results in the message just appearing again.  Both of these sometimes lead to the Chromecase dropping the wifi altogether or trying to switch to the 2.4ghz network.

 

This is where I am confused if its an app issue since Netflix runs fine, or a chromecast wifi issue that could be fixed with an ethernet adapter, or a router issue. But don't want to go replacing things to no avail haha.

 

For what its worth, I know the 3Now streaming can be quite buggy anyway, but generally behaves on a PC, but I dont want to watch it on a PC. Wired and wireless connections via PC seem to behave fine, desktop will download from game servers at good speed, and Xbox cloud gaming runs perfect on both. Router is an oldish Netgear Nighthawk D7000 so maybe due for replacing

 

If anyone can offer any insight if they've had similar issues would be much appreciated :)


Create new topic

gzt

gzt
18679 posts

Uber Geek
+1 received by user: 7809

Lifetime subscriber

  #3013892 25-Dec-2022 16:06
Send private message

I have Chromecast with Google TV 4k. I am not a frequent user of the local services. Despite being on a fairly patchy vdsl network I have no issues.

Try a router/modem restart.



EviLc

5 posts

Wannabe Geek
+1 received by user: 3


  #3013902 25-Dec-2022 17:01
Send private message

Have tried router restart, reset, firmware update. Fiddling with settings. Doesn't seem to make any difference. Your probably on the right track just seems weird its only these apps that cause it. I know there was a whole Android overloading routers issue some time ago, perhaps this one is just a little old to have been patched properly. Teach me for just thinking oh Nighthawk that should work well 🤣

gzt

gzt
18679 posts

Uber Geek
+1 received by user: 7809

Lifetime subscriber

  #3013907 25-Dec-2022 17:42
Send private message

I'd try this Nighthawk setting ust in case it does some magic even though you don't have a connectivity problem.

https://support.google.com/chromecast/answer/7281538?hl=en

Do you happen to have another router you can try?

Also, make sure you're using the adapter that came with the Chromecast.




EviLc

5 posts

Wannabe Geek
+1 received by user: 3


  #3013915 25-Dec-2022 18:27
Send private message

It is a split tenancy (ie. Living in an apartment in a commercial building owned by a friend). This router was used to connect directly before the ISP provided one arrived, and now cascaded off the main one (running as seperate networks not access point mode). I guess a good test would be to get the password and try connect to the main router and see if it improves although the signal isn't the best

freitasm
BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #3013925 25-Dec-2022 20:02
Send private message

I have a Chromecast with Google TV and use TVNZ+ a lot... No problem.




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 


EviLc

5 posts

Wannabe Geek
+1 received by user: 3


  #3013929 25-Dec-2022 20:49
Send private message

This did remind me I needed to try connecting directly to the other router. I just try avoid going into the part of the building that isn't mine but needed to this afternoon for something else anyway so grabbed the password.
Thus far, I've watched a couple of episodes and only got 1 playback error which went away instead of just popping straight back. Now trying ThreeNow to see how that behaves.

 
 
 
 

Shop now for Dell laptops and other devices (affiliate link).

gzt

gzt
18679 posts

Uber Geek
+1 received by user: 7809

Lifetime subscriber

  #3015148 29-Dec-2022 17:49
Send private message

I'm not an expert in this area. I'm going to guess Netflix is sophisticated in it's use of TCP/IP at the cost of increased overhead, and our local services are more reliant on UDP and have challenges in some network configurations.

Playing with IGMP settings on nighthawk could be good to get some ideas.

https://kb.netgear.com/000037833/What-are-multicast-and-IGMP-snooping-and-how-do-I-configure-them-on-my-GS808E-S8000-Nighthawk-Switch

DNS could be goof to look at. Either way seems like some of your traffic falls into a hole somewhere.

EviLc

5 posts

Wannabe Geek
+1 received by user: 3


  #3015153 29-Dec-2022 18:04
Send private message

Well I thought I was onto something using the other other router. But it seems I'm just doomed to not be able to watch Lego Masters 🤣 ThreeNow is still the same no matter which router I'm connected to. Though I seem to remember this service is average at best even inside a browser on PC, at least TVNZ+ you just push ok and the program carries on playing, ThreeNow requires going back to the main page, opening the program again, which causes a heap of ads, occasionally it will forget where you are upto and restart the program. If I remember it used to play a lot better on the Freeview app but there doesn't seem to be one for GoogleTV devices, and I didn't really want to shell out nearly twice the price for the DishTV device. I rarely watch actual TV anymore, my home theatre consists of a sound system and a projector powered only by the chromecast for simple program streaming and an old laptop for game streaming

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.