TVNZ+ on Chromecast with Google TV

Forums › Online streaming services › TVNZ+ on Chromecast with Google TV

freitasm

BDFL - Memuneh
80652 posts

Uber Geek
+1 received by user: 41045

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#306613 7-Aug-2023 13:44

Recently, I've noticed TVNZ+ failing to stream when using a Chromecast with Google TV.

Sometimes a program starts fine, but after some random time - ten minutes, twenty minutes - it just shows a "Something went wrong" message with the options to try again or restart the app, none of which work even after multiple attempts.

I usually switch to my TV's built-in app (TVNZ+ on Panasonic TV), and it works, leading me to believe it's something with the Google TV app itself.

Is anyone else seeing this kind of behaviour?

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

1 | 2

542 posts

Ultimate Geek
+1 received by user: 216

#3112849 7-Aug-2023 14:00

I think it's a Google TV issue as this has been happening on my Xiaomi Mi Box S for a long time. Whatever programme that was being streamed used to keep playing behind the 'Something went wrong' message. More recently it immediately pauses the stream where I have to clear the error message then unpause the stream. Appears to me to be totally at random, can watch several streams never happens yet another stream might happen once, possibly twice in the same episode. Seems if it does happen twice in an episode the second will be within a few minutes of the first time. For me it has always restarted the stream once the error is cleared.

Both Mi Box and TVNZ+ app are set to automatically apply updates with the Mi Box getting a power cycle every so often.

It might be annoying but still has quite some way to catch up with the hugely frustrating Neon app.

old3eyes

9158 posts

Uber Geek
+1 received by user: 1364

Subscriber

#3112964 7-Aug-2023 19:37

TVNZ changed their DRM Software recently?

Regards,

Old3eyes

Oblivian

7345 posts

Uber Geek
+1 received by user: 2117

ID Verified

#3112966 7-Aug-2023 19:47

Not Fixed wifi channel per chance?

My 2nd gen cc got a firmware update this week and suddenly couldn't cast to it at all from devices

Turns out the firmware stopped connecting to 5ghz if it's >= channel 149 but they're still rolling it out.

Seems to be hitting a few models. Took me a good while to diagnose

freitasm

BDFL - Memuneh
80652 posts

Uber Geek
+1 received by user: 41045

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#3112976 7-Aug-2023 19:59

Not WiFi I'd think as other apps work fine on that same device immediately after. In any case my network has two 5 GHz bands and if if it couldn't connect to one it would see the other one.

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

MikeB4

MikeB4
18775 posts

Uber Geek
+1 received by user: 12766

ID Verified

Trusted

Subscriber

#3112980 7-Aug-2023 20:06

Possibly related, TVNZ+ does not working on out LG TV tonight. Got it working on Apple TV after an App update.

Here is a crazy notion, lets give peace a chance.

Oblivian

7345 posts

Uber Geek
+1 received by user: 2117

ID Verified

#3112983 7-Aug-2023 20:14

No update slated for pure android phones it seems.

Does make you wonder if there has been a cast companion update gone bad in that case.

Lego

Shop now for Lego sets and other gifts (affiliate link).

Handsomedan

7769 posts

Uber Geek
+1 received by user: 7402

ID Verified

Trusted

Subscriber

#3113080 8-Aug-2023 08:44

I had an issue with trying to use an external monitor for TVNZ+ the other day - "HDMI out unavailable due to rights agreements" or something to that effect.

Wasn't an issue a few weeks ago. Same devices.

Possibly an update to their DRM, due to the sports additions to their service?

Handsome Dan Has Spoken.
Handsome Dan needs to stop adding three dots to every sentence...

Handsome Dan does not currently have a side hustle as the mascot for Yale

*Gladly accepting donations...

Apsattv

2452 posts

Uber Geek
+1 received by user: 724

#3113448 8-Aug-2023 15:25

I got an error the other day saying casting not available from desktop

I was using Edge

K8Toledo

1018 posts

Uber Geek
+1 received by user: 311

#3114676 11-Aug-2023 14:36

I personally don't watch TVNZ+, however this week in the field several people commented TVNZ+ doesn't work. All different devices.

mattwnz

20515 posts

Uber Geek
+1 received by user: 4795

#3114714 11-Aug-2023 16:05

I think the TVNZ app has some major problems. I have the app installed on my 2 year old sony andorid tv with nothing else plugged into the TV and I often get a DRM warning when trying to play a program that it can't play the content because it says there is a HDCP issue preventing the content from playing. No other apps have an issue. It is intermittent, and rebooting the tv usually fixes it for a while. Only happened since they did their major app upgrade for sport. I reported it to them but not fixed. These copy protections systems really aren't any good if they negatively affect legitimate people trying to view the content.

mattwnz

20515 posts

Uber Geek
+1 received by user: 4795

#3114787 11-Aug-2023 17:54

This is the error I get with the latest version of the tvnz app with the android tv built into the tv. It isn't plugged into any stereo equipment. Not getting the same error on the google tv but barely used it for this purpose so it may or may not also be affected.

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

djtOtago

1181 posts

Uber Geek
+1 received by user: 605

#3114799 11-Aug-2023 18:55

K8Toledo:

I personally don't watch TVNZ+, however this week in the field several people commented TVNZ+ doesn't work. All different devices.

I watch the entire Twisted Metal series (don't judge me) last night, on the TVNZ+ app on my Sony Android tv with out any issues.

K8Toledo

1018 posts

Uber Geek
+1 received by user: 311

#3114859 11-Aug-2023 22:06

djtOtago:

K8Toledo:

I personally don't watch TVNZ+, however this week in the field several people commented TVNZ+ doesn't work. All different devices.

I watch the entire Twisted Metal series (don't judge me) last night, on the TVNZ+ app on my Sony Android tv with out any issues.

By "all different device" I mean the users experiencing issues all had different devices. One was ChromeCast, another an LG TV and I can't recall the third.

mattwnz

20515 posts

Uber Geek
+1 received by user: 4795

#3114871 11-Aug-2023 23:52

I think the issues are intermittent and can depend on the program. One news for example was never affected in my case. But there definitely appears to be issues at their end.

K8Toledo

1018 posts

Uber Geek
+1 received by user: 311

#3114879 12-Aug-2023 01:37

mattwnz:

I think the issues are intermittent and can depend on the program. One news for example was never affected in my case. But there definitely appears to be issues at their end.

Hope so as I told the clients same thing... :) And I think that third device was a Sony TV.

1 | 2