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Wyvern

91 posts

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#311825 17-Feb-2024 13:54
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Bit of an odd issue I have at the moment. After  approx 15-20 mins of watching any show using the ThreeNow app on my apple TV 4k (2nd Gen 2021) it starts to make a sort of fast ticking sound. The sound is coming out of the device itself, not through the speakers. It will stop after 3 or 4 mins if I stop watching the show but still remain in the app. So its only occurring when a show is playing.

 

It ONLY happens with the Threenow app, no other apps cause this problem. I have deleted the app and reinstalled it. The problem still occurs. I am on the latest apple TV software release.

 

Has anyone experienced this or know what the problem might be and how I could fix it. It's driving me nuts.

 

 





Wyvern

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RunningMan
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  #3196787 17-Feb-2024 14:22
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Getting too hot?




Wyvern

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  #3196837 17-Feb-2024 15:59
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Yep I think you're probably right. But not sure how to fix it when it just occurs when using one app only. 


lxsw20
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  #3196853 17-Feb-2024 18:20
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The only moving part is the fan. Put it up to your ear when its happening and you should be able to hear it better. At a guess the device is getting too hot and there is something wrong with the fan or something sticking into the fan blade.

 


They aren't really a serviceable unit, so you could call Apple and see what they say. I wouldn't say it only happens with the 3Now app, i'd say to them it happens when it gets hot. 




FineWine
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  #3196858 17-Feb-2024 19:11
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it may not be a hardware problem. Have a read here:

 

https://discussions.apple.com/thread/254879003?sortBy=best





Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.


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