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Geektastic

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#194925 30-Mar-2016 12:55
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SWMBO has a crack in the windscreen of her Honda Fit (Jazz) that is too big to repair.

 

The cracked screen is original Honda glass.

 

The insurer (AA) says they will only pay for cheap Chinese junk to be put in. I contend that they are obligated to return the vehicle to the original state it was in - so if it had a cheap junk windscreen, they can replace it with same, but not if it was original.

 

I had a fierce row with another insurer when my Toyota Alphard windscreen was replaced with cheap Chinese rubbish that is not optically correct (it bends the view around the edges) and was not the correct lightweight UV-reflecting screen Toyota specify for Alphard Hybrids. The loss adjuster confirmed it should be replaced with the original glass but the insurer would not pay to remove the rubbish item and replace it with the correct item. In the end, they made it so hard to seek resolution that I gave up and cancelled a $6500/year insurance package we had with them as a result.

 

What's your view on the Honda?






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MikeB4
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  #1522770 30-Mar-2016 13:15
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From the AA policy documents

 

 

 

Repairing or replacing parts
We will decide whether damaged parts on your vehicle are repaired
or replaced.
If we choose to replace any parts, we will use original
manufacturer branded parts, except for windscreens and
window glass. When available, windscreens and window glass
will be replaced with compatible aftermarket glass that meets
all Australasian safety standards. The parts we use may be new,
recycled or reconditioned





Here is a crazy notion, lets give peace a chance.


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