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tims

118 posts

Master Geek
+1 received by user: 2


#290454 12-Nov-2021 17:21
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I'm not sure but I believe that's it possible to get the required servicing done on a new car done outside the dealership and still meet warranty requirements - is this correct?

 

I ask because I've dealt with my local garage for years and would prefer to give them my business rather than do a three hour return trip to the nearest dealership  and then pay significantly more than what my garage would charge.  

 

Any drawbacks of not going to a dealership for servicing?  Would my garage have to use genuine manufacturer's parts (i.e. oil/air filters etc) or would aftermarket parts be OK? Someone told me that any vehicle software updates would not be able to bo done outside the dealership - guess that might be true.

 

Any comments or tips appreciated,  especially by those that don't use a dealership for servicing.


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scuwp
3927 posts

Uber Geek
+1 received by user: 2510


  #2811898 12-Nov-2021 17:28
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TLDR:  It's not worth it.  

 

 

 

Been through this discussion.  

 

Yes you can use another garage. BUT (and it's a big but) that garage must adhere to the service requirements for that vehicle as set by the manufacturer.  This means doing exactly what the manufacturer specs say needs doing, and using the exact parts specified by the manufacturer, including lubricant specifications.    In the event of an issue the dealership will be the one to handle it, and you will have to provide evidence proving that the manufacturer specifications and recommended service procedures were followed. 

 

Bottom line...you are leaving yourself wide open in the case of a claim. At least for a time consuming and convoluted argument, at worst to have the claim rejected.  

 

IMO it's far easier and you have more surety using the dealership.  There can be no arguments then unless you refuse to get work done that they recommend (in which case they will likely get you to sign a waver). 

 

If you have invested good money in a vehicle, my recommendation in to stick to the dealer until the warranty is over.  

 

I take it you didn't get a service plan with the vehicle as part of the deal.  





Lazy is such an ugly word, I prefer to call it selective participation



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