Anyone seen this Stuff article?
TLDR - Insurance company decides a 2002 Subaru's "agreed value" is magically 2.5 times higher than last year, so hikes the premium to align with the new "value" AND removes the customer's option to have a higher excess that reduces the annual premium.
The customer previously had a $2500 excess but has been told the maximum excess is now $1000 with the insurer unilaterally determining that the $1000 excess cap is a "reasonable and accessible amount for customers" and ensures excess options that are "simple and easy for customers to select".
Apologies for swearing on here but what new form of sh1tf*ckery is this?
Ignoring this particular customer's circumstances for a moment (insuring a car for $4k with a $2.5k excess seems rather pointless unless it's specifically for the 3rd party benefit), if this is the way the industry is heading in order to boost their already eye watering profits, I can see a lot more people choosing to self insure and/or just opting for 3rd party cover.
I'll be watching my renewals with interest this year....

