Philips Hue Sale post deleted

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Forums › Bargains and Deals › Philips Hue Sale post deleted

amanzi

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#306313 12-Jul-2023 13:38

Yesterday someone posted in this forum about a Philips Hue sale at JB Hi-fi: "Philips Hue Sale @ JB Hi-Fi" https://www.geekzone.co.nz/forums.asp?forumid=164&topicid=306302

I got an email notification about it, but the post was quickly deleted - anyone know why?

I ordered some Philips Hue gear from JB Hi-Fi at pretty steep discounts, but the order has now been cancelled due to a "significant pricing error".

mentalinc

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#3103205 12-Jul-2023 13:40

Guess was deleted as it was a pricing error not a deal.

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amanzi

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#3103206 12-Jul-2023 13:43

It ended up being error, but the products were included in a big "online clearance" deal, so I don't think it was an obvious error. Could have been clearing out old products to make way for new ones being announced.

michaelmurfy

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#3103210 12-Jul-2023 13:54

Just took a look. It was linking to here: https://www.cheapies.nz/node/41675

Pricing error + post has been marked as out of stock.

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Wakrak

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#3103211 12-Jul-2023 13:57

Yeah that was me. Deleted it after realising that JB wouldn't let you complete the checkout process.

amanzi

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#3103212 12-Jul-2023 13:59

Wakrak:

Yeah that was me. Deleted it after realising that JB wouldn't let you complete the checkout process.

Interesting - I bought and paid for some items last night. Not sure how much effort I want to put into pursuing this, but the example on this page would imply that JB Hi-fi are obliged to honour the sale: https://legalvision.co.nz/regulatory-and-compliance/do-retailers-have-to-honour-pricing-mistakes-in-nz/

"For example, say that you advertise a sale for your products, calling it your “biggest sale ever”. But, pricing errors across all of your products mean that they are significantly reduced to a value you did not intend to sell them at. Because of the number of products affected, and the nature of the advertising, you misled customers, and you may not be able to claim the error as an honest pricing mistake."