Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


2 posts

Wannabe Geek

#258564 10-Oct-2019 09:18
Send private message

Hi All,


My partner and I are flying to the States next month. She is Silver and I am Gold. We have applied my 2x RU's to my flight and her 1x RU to hers. After having applied the RU's she last month retained Silver so now has another RU available.


We have tried to apply this RU to the same flight as her original RU, so effectively double upgrading to Business, but Air NZ have said that this is not allowed. Their reasoning is that Silver's aren't given 2x RU's so should be able to use them.


I understand what they're saying but disagree. 


Has anyone had a similar experience? We've spoken to Air NZ customer services and have been knocked back several times. It doesn't help that their Premier team are on during the day when my partner and I are at work (not together) and so I can't contact them on her behalf as they require her to be with me in order to give authority.


Any help appreciated.





Create new topic
5857 posts

Uber Geek

Lifetime subscriber

  #2333670 10-Oct-2019 09:18
Send private message

Allow me to introduce you folks to our new travel community: TravelTalk NZ.


We hope to see you there!


I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

312 posts

Ultimate Geek

  #2333693 10-Oct-2019 09:44
Send private message

I think you're pushing your luck, she might be even lucky to get a confirmed upgrade when it comes time to fly. 


They have a 12 month life for reasons such as this, so you don't accumulate and stack. I think Air NZ is being fair in this situation, your wife can use it on the way home. 



2 posts

Wannabe Geek

  #2335084 10-Oct-2019 15:41
Send private message

Thanks for the comment mate. You're right, we will likely be lucky just even to get upgraded one class, just thought it was a little bit weird who they don't allow a Silver to use 2x RU's that they've earnt on the one flight (it would be rare that you would have the chance), but meanwhile if you're travelling with a companion that has 2x RU's (or you're in Sharepoints group with them) they can use these both on you, notwithstanding your Silver status.

29282 posts

Uber Geek

Biddle Corp
Lifetime subscriber

  #2335245 10-Oct-2019 22:04
Send private message

Recognition upgrades don't work the way you want them to work.


You can't stack RU's unless they are both applied at the same time by the same person. Without spending half an hour explaining how upgrades work, if the system worked the way you want it to work it would be absolute carnage with so many loopholes and exploits that the whole concept of RUs would be unworkable.


You also can't share RUs from a Shairpoints group. The only way RUs can be gifted is by an Elite.





Create new topic

News »

Huawei launches IdeaHub Pro in New Zealand
Posted 27-Oct-2020 16:41

Southland-based IT specialist providing virtual services worldwide
Posted 27-Oct-2020 15:55

NASA discovers water on sunlit surface of Moon
Posted 27-Oct-2020 08:30

Huawei introduces new features to Petal Search, Maps and Docs
Posted 26-Oct-2020 18:05

Nokia selected by NASA to build first ever cellular network on the Moon
Posted 21-Oct-2020 08:34

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18

Synology unveils DS16211+
Posted 17-Oct-2020 20:12

Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06

Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47

OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52

Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34

Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29

AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13

Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57

Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.