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169 posts

Master Geek


#267962 19-Feb-2020 21:27
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I use Air NZ as an example, it is not unique.

 

You can buy a flexible fare, and change e.g. the date of travel maybe for a fee and price difference. But if you look at the terms and conditions on the Air NZ website:

 

" Different ticket prices

 

   If our standard fare for your new flight is higher, you need to pay the difference."

 

https://www.airnewzealand.co.nz/bookings-faqs#cost-domestic

 

So, what is Air NZ's "standard fare" and what is the "difference"? I feel it may not the web fare for the date we wish to move our booking to, and nowhere can I find a definition of "standard fare".

 

In @sbiddle's writings linked to in another post referring to AirNZ, he writes "Each of these fare classes is set at a fixed price which is published and publicly accessible." https://traveltalk.nz/news-opinion/airline/air-nz-cuts-entry-level-domestic-airfares/ It that is so, then it is not in a published form that I can find, and I spent more time that I should looking. Are these the "standard fare"?

 

I ask as someone asked me what would happen if they needed to change their dates of travel.

 

As an example, but let's not get in a Jetstar discussion. A few years back I was crooker than a crook dog, and had to move a flight on Jetstar. I'd paid $280, and looked to change the flight to 4 months later. I couldn't do the change on the web, so phoned up to make the change. I was charged the difference on a fare of $344, even though the internet prices were considerably lower (cant remember exactly). Got told that no, the web price is not their standard price and that I would have to pay the difference between what I paid and the standard fare. That fare was in excess of any of the web fares visible on that day. 

 

 


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  #2424259 19-Feb-2020 21:27
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Allow me to introduce you folks to our new travel community: TravelTalk NZ.

 

We hope to see you there!

 





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  #2424262 19-Feb-2020 21:30
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I see the standard fare as if you hopped on now, to check the price. As compared to hopping on 2 months ago


 
 
 
 


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  #2424272 19-Feb-2020 21:54
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A standard fare is just that - the ticket price you pay for an airfare.

 

With Air NZ if you change a seat, seat+bag or flexitime airfare you'll pay the a $50 change fee + the fare difference between your fare and the cheapest fare on the flight you want to change to that has the same fare basis. If you have a flexidate fare (totally stupid name) you pay no change fee, just the fare difference.

 

Airfare prices for each booking class are readily accessible in GDS so can be viewed with any service that has access to GDS platforms such as KVS tool or Expert Flyer. 




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Master Geek


  #2424455 20-Feb-2020 12:01
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sbiddle:

 

A standard fare is just that - the ticket price you pay for an airfare.

 

 

I guess it comes down to the definition of the word standard. To me it would be the fare before discounts are applied, once you start discounting, things are no longer standard. When you dial up any Air NZ booking page, there are no standard fares shown by that definition, they are all discounted fares. If a company uses the word "standard" my concern is that they could levy the base fare.

 

Over the years I've learnt to be careful of T&Cs where the wording does matter. Why did Air NZ not write; 'If our fare for your new flight...', but instead chose to write "If our standard fare for your new flight...."?

 

Thanks for the info on where to find the pricing - public, but only through dedicated systems. I had looked at using Expert Flyer before, but don't do enough flying to warrant the fee. If it gets that complicated I use a travel agent :-)


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  #2424456 20-Feb-2020 12:03
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I guess it's like RRP. The price that you can usually avoid paying.

 

 


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  #2424470 20-Feb-2020 12:42
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frankv:

 

I guess it's like RRP. The price that you can usually avoid paying.

 

 

 

 

Not really.

 

"Standard fare" in the context Air NZ are using it is simply the price you paid for your ticket.

 

 


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