Can't configure Ubiquiti Dream Machine for Voyager

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BlinkyBill

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#270095 23-Apr-2020 09:49

Hi, I bought an essential Ubiquity Dream Machine, I set it up from my existing router, and it has access, via that router to my Voyager account. Everything works. But I want to get rid of that other router.

When I take the WAN cable and stick it into the WAN port on he ONT, and go into the WAN network settings, and configure connection type PPPoE, adding my username, password and set VLAN ID to 10, with nothing in DNS Server settings, hitting 'save' just spins - request times out.

I heard there was a bug - I believe my controller software is 5.12.60.

What am I doing wrong?

BlinkyBill

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#2468480 23-Apr-2020 11:03

I figured it out - there is a bug which tells you you aren't connected to the Internet, but in fact you are. All working.

michaelmurfy

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#2468482 23-Apr-2020 11:07

I also found out after much trouble you need to use Google Chrome. Firefox doesn't work.

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BlinkyBill

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#2468489 23-Apr-2020 11:18

michaelmurfy:

I also found out after much trouble you need to use Google Chrome. Firefox doesn't work.

Well, to be fair the user guide says to use Chrome ... but I used Firefox and it worked!

Wyvern

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#2470731 25-Apr-2020 10:02

Just followed these same instructions to set up my Dream Machine but with Spark Fibre instead.

All seems to work fine now and have removed the spark router from setup, but when logged into Dream Machine the status says I'm not connected to the Internet (I am) so is that the same bug you are talking about? Frustrating if so.

Also, anyone know if I need to turn IPV6 on on not? Does Spark support?

BlinkyBill

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#2470832 25-Apr-2020 10:43

All seems to work fine now and have removed the spark router from setup, but when logged into Dream Machine the status says I'm not connected to the Internet (I am) so is that the same bug you are talking about? Frustrating if so.

Yes. Dashboard says internet is down (word ‘down’ is in red text). This is a known bug.

Spyware

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#2470835 25-Apr-2020 10:50

Wyvern:

Also, anyone know if I need to turn IPV6 on on not? Does Spark support?

Nope.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.