Aparent DNS Issues

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Jase2985

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#289479 8-Sep-2021 13:33

Wife is having what appears to be DNS issues on our home Voyager Connection

Running a PING i see the normal time to 8.8.8.8. and speedtests are also fine but browsing to web pages are really slow or unresponsive

I see the network status page show "Partial Outage" but its not much more descriptive than that.

Is there any more info on what the issue is or what the ETR for it is?

@VygrNetworkMonkey

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#2774479 8-Sep-2021 13:43

Ive changed the DNS server to 8.8.8.8 and no difference, so i dont know whats going on.

Shindig

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#2774480 8-Sep-2021 13:44

Mate of mine is also having issues, he is on Voyager and can't access the main website.

BigPipe here and the website is working all OK.

The little things make the biggest difference.

VygrNetworkMonkey

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#2774481 8-Sep-2021 13:47

Heya @Jase2985,

Currently, the notice of a Partial Outage is due to a scheduled UFB migration, which only impacts the Northpower UFB services on the 14th September.

What sites are you attempting to navigate to?

There are a number of sites currently impacted by a very large DDoS attack.
Some of these sites include:

ANZ Bank
NZ Post / Courier post
Metservice

News link here: https://www.stuff.co.nz/business/300402182/banks-nz-post-among-sites-hit-by-ddos-attack

Voyager Internet - Network Monkey

Nate001

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#2774482 8-Sep-2021 13:47

Where are you located? No issues on our Voyager Fibre, AKL.

Jase2985

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#2774485 8-Sep-2021 14:00

South Auckland.

attempting to access many sites and some take an age to load others wont load at all.

Connecting to my home PC via team viewer takes ages, and my wifes VPN into work just doesnt work so shes unable to WFH ATM.

Ive just opened 5 different webpages, local and overseas and none of them have loaded fully. some just have backgrounds but yea. pretty much unusable at the moment.

Its happening on multiple devices, and the router has been restarted.

eluSiveNZ

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#2774487 8-Sep-2021 14:06

Same issue here. Mt Wellington

Can’t even load the voyager.nz page….
(Hi Shindig)

Dyson

Shop now for Dyson appliances (affiliate link).

AHitman

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#2774492 8-Sep-2021 14:18

Seeing the same issues as others described, home Voyager connection cannot even load the Voyager website or speedtest (have changed DNS, no change):

On the other hand the Voyager connection at my office is still working normally so something weird is going on ATM..

Does an "italian tune up" work on computers?

ssamjh

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#2774497 8-Sep-2021 14:24

Not seeing any issues with the work Voyager connection using Cloudflare DNS in the Coromandel.

Whitianga, Coromandel - Quic Rocket1G - Ref (free setup): R893192EGADLZ

Smokeping: Quic / Voyager / Starlink

Coromandel Webcam Network

Ge0rge

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#2774498 8-Sep-2021 14:25

Voyager in South Wairarapa here, not seeing any of the issues above. Using their DNS.

VygrNetworkMonkey

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#2774507 8-Sep-2021 14:36

@Jase2985,

Can you hit me up via DM, with your account details.
I'll get some troubleshooting steps for you, and we'll see what's going on.

Voyager Internet - Network Monkey

Jase2985

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#2774508 8-Sep-2021 14:44

VygrNetworkMonkey:

@Jase2985,

Can you hit me up via DM, with your account details.
I'll get some troubleshooting steps for you, and we'll see what's going on.

I just got off the phone with chris so it should be in the system already

but have sent you a DM