Hi,
Looking for a bit of help on this; in my Quic connection diagnostics I'm seeing ONT Status Reduced. Connection speed is still working at about 800/500. Any idea what this means? Should I be concerned and do I need to log a fault?
Thanks.

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Hey @rabba
The "reduced" state primarily means the light level seen by Chorus (or your LFC) is a little lower than expected.
If you're still experiencing good connectivity and speeds, this isn't really anything to be concerned about and certainly not worth lodging a fault for as there's no actual impact.
If you were experiencing dropouts and saw this for example, it could point to a potential cause and adds more weight for a fault.
Quic Broadband
quic.nz - The telco who puts you in charge!
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