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SirHumphreyAppleby

2939 posts

Uber Geek
+1 received by user: 1860


#312598 30-Apr-2024 15:11
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The Quic site seems to lack contact details. What is the best way to get hold of them?

 

I tried private messaging @quic a couple of weeks ago, but that message hasn't been read. Reading that Voyager has outsourced some of their support team, they've lost the main advantage they had. I also have a few weeks without people working from home, so I'm free to make changes.


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alavaliant
251 posts

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+1 received by user: 119

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  #3225420 2-May-2024 08:43
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I feel I should note that the existing 'Lodge Fault' form can be used to lodge tickets for more than your connection being totally down.    For example when I moved to quic I selected static ip,  but the ipv6 static subnet wasn't setup.    So I logged it as fault,  and quic quickly fixed it for me.       So we effectively do have a way to log tickets with quic on matters.


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