My Logitech Harmony Elite remote is frequently not holding charge over 24hrs.  Since it's a little over 12months old I am fully prepared to purchase a replacement battery however it appears Logitech don't supply any spares for their products in New Zealand and Australia.

This is a bit of an issue if you have a $500 remote that needs a new battery. They even publish battery replacement instructions on their site however no way to purchase one.

Their offshore Helpdesk suggested I get it from eBay, that's a bit ludicrous! While I'm not adverse to sourcing from overseas, I would expect Logitech to sell spares for items they sell in NZ.

Are Logitech allowed to sell hardware in NZ costing a few hundred with no avenue to purchase spares locally when out of warranty?

This is their parts store devoid of any products, same as the Aus store.

http://support.logitech.com/en_nz/parts