Plex - Hardware

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TG09

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#294008 28-Feb-2022 08:21

Hi all

I currently have a NAS- QNAP TS-231 and recently want to share my Plex with a friend, but it they get "device can not decode the show". Some lower resolution shows work, but some 720p or 1080p keeps getting the errors.

Assumption is that the NAS is not powerful enough to decode on the fly, would a bigger NAS help with this? Plex runs on the NAS that has the shows on it.

Tried changing some settings like restricting the bandwidth, no difference.

Anyone with experience on this that is willing to help me please.

Cheers

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freitasm

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#2876047 28-Feb-2022 08:46

Or ask your friend to configure his Plex client to play at the original rate. It will use more bandwidth but the onus on transcoding is on him.

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michaelmurfy

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#2876086 28-Feb-2022 09:23

As somebody who runs Plex on limited hardware myself what you need to do is tell your friend to set the remote streaming quality to either Original or Maximum depending on the client - this is in the Plex settings and a note also this needs to be changed on all clients your friend uses:

My record is 19 streams running at once during the 2020 Lockdown but the important factor to this is most of my clients play media at original quality, not transcoded. I furthermore have a script that runs across the majority of users to terminate their stream to go to a help URL to show them how to configure their remote streaming quality to Maximum or Original. Repeat offenders I also remind.

Your NAS, while not ideal, will run it fine once this setting is changed. You seriously don't need anything too powerful if transcoding isn't used. I run Plex on LXC (Linux Containers) on an i5 Lenovo Tiny with 4gb of ram and a NFS mount to my NAS.

Michael Murphy | https://murfy.nz
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