Looking for a bit of help with some hardware here:

Computer: HP Touchsmart IQ816 running Windows 7 (fresh install)
Problem: Optiarc BD DRV BC-5600S not playing blu-ray DVD'S

A few days ago the HDD in this machine crashed and I've replaced it with another. The machine was running Windows 7 which I'd upgraded from Vista, this time round I've done a fresh install of the O/S - which may be part of the problem.

Prior to the rebuild, the blu-ray player would play blu-ray DVD's along with standard ones. Now it will only play standard DVD's, blu-rays aren't recognised at all.

BIOS lists the drive correctly. The device appears in Windows device manager correctly - no errors (no yellow triangle) show. I've tried removing the device and rescanning for hardware changes and seeing it get added back in correctly.



"UpperFilters" and "LowerFilters" being set in the registry -HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} - are not the problem either.

I've used HP's hardware diagnostic tool to look at the firmware on the drive and can see it's listed as 1H09. This is not the newest so I've tried to update to the latest firmware (using WinDL_BC5600S_V103.exe) but receive the following error message:



Trawling through the internet has, for once, been completely useless. There seems to be a lot of reports of this exact problem with fresh installs of Windows 7, but not one single solution - and there's no way I'm going to waste my time finding and installing Vista, put all the HP drivers on then upgrade to Windows 7 all over again just to see if that *may* be the problem.

Soooo... anyone got any helpful suggestions...??