EPG Out by 1 hour

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CYaBro

3343 posts

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#20801 6-Apr-2008 10:51

I have just noticed that the EPG in Mediaportal is running an hour earlier than it should.
EG: ONE News at 6pm is showing in the guide at 5pm.

It appears all Freeview channels are affected.
I also get Prime EPG via Skys transponder, which is viewed through a PVR500MCE and the EPG for this is fine.

I am grabbing the EPG via the DVB-S card.

The TVServer machines clock is correct and has the correct daylight savings patch installed.
I have done a Refresh EPG in the TVServer config, restarted the TVServer machine and also manually deleted the EPG from MSSQL database.
Why won't it show the correct times?

mruane

420 posts

Ultimate Geek

#121500 6-Apr-2008 12:45

Yep - I also have this issue today. TV1 News at 6 showing as on air between 5pm and 6pm. I wondered if I was the only one with this problem even though I stopped the TV server and refreshed the EPG.

I noticed that Prime is spot on - so this must be coming from the EPG provided. I suggest that you refresh the EPG later in the day and see if it comes right. I recall the same problem in the last week of March which was the original DST end before we extended it in NZ. Looks like the EPG providers got confused.

I will refresh my EPG later today - they should be awake by then eh...

Cheers Mike

openmedia

2284 posts

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#121506 6-Apr-2008 13:02

mruane: Yep - I also have this issue today. TV1 News at 6 showing as on air between 5pm and 6pm. I wondered if I was the only one with this problem even though I stopped the TV server and refreshed the EPG.

I noticed that Prime is spot on - so this must be coming from the EPG provided. I suggest that you refresh the EPG later in the day and see if it comes right. I recall the same problem in the last week of March which was the original DST end before we extended it in NZ. Looks like the EPG providers got confused.

I will refresh my EPG later today - they should be awake by then eh...

Cheers Mike

This is also being discusses at this thread - http://www.geekzone.co.nz/forums.asp?ForumId=34&TopicId=20774

It appears that the freeview EIT data is curently off by an hour for today which is probably a DST issue in their EPG server.

Sky's data on the other hand is correct.

Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.

mruane

420 posts

Ultimate Geek

#121521 6-Apr-2008 14:40

Thanks Openmedia, seems this happens with regular monotony at the daylight savings change doesn't it - well at least with TV1,2 and 3 DVB-S source. Sky seems to get it right though.

I will keep refreshing the EPG and see when it comes right.

PS The discussion in the thread you mentioned appears to be a different topic although related to EPG.

Cheers Mike

doubletop

52 posts

Master Geek

#121566 6-Apr-2008 17:29

I suggest that you refresh the EPG later in the day and see if it comes right.

You will notice that next Sunday is correct. So is it a caching problem? The data we have through to next Saturday was generated prior to DST being removed and the data from next Sunday onwards was generated after DST was removed.

mruane

420 posts

Ultimate Geek

#121581 6-Apr-2008 18:30

That's interesting Doubletop. In Media Portal, when you select Refresh EPG, the whole MP "Program" table is cleared and reloaded from the satellite. So - the bad data appears to be in the EIT stream i.e its not the caching at the Media Portal end.

A poster in the New Zealand thread at the Media Portal site posted that TVNZ did not intend to correct the problem until Monday. So they recognise that its at their end.

What is interesting is that in most large companies, Daylight Savings switch always gets special attention from the IT department. I cannot understand why that does not apply here.

Cheers Mike

mruane

420 posts

Ultimate Geek

#121906 7-Apr-2008 21:22

So, here we are 9:20pm on Monday night and still the EPG is an hour early from the DVB-S EIT source. How load do we need to shout to get this corrected. Surely the EPG is the glue that holds all this together!!!

Cheers Mike

doubletop

52 posts

Master Geek

#121925 7-Apr-2008 22:07

Give them another 5 days and it should come right

bjhoogs

183 posts

Master Geek

#122108 8-Apr-2008 13:36

it's not out by an hour anymore, it's out by 12 instead. Whoever 'fixed' it obviously doesn't understand 24 hour time.

doubletop

52 posts

Master Geek

#122217 8-Apr-2008 22:00

bjhoogs: it's not out by an hour anymore, it's out by 12 instead. Whoever 'fixed' it obviously doesn't understand 24 hour time.

Just checked and mine is right. Sure you're not on GMT?

openmedia

2284 posts

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#122220 8-Apr-2008 22:40

It was all fixed at about 5:30 pm tonight

Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.