my tv is low res for no reason

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Ajax

5 posts

Wannabe Geek

# 251614 3-Jul-2019 10:06

My Veon 43 inch TV seems to be low res – even just playing a usb stick – does anyone know why that might be? Even the internal onscreen instructions are not sharp, does anyone have an idea why that might be please?

Jase2985

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# 2269426 3-Jul-2019 17:34

maybe the tv is just lo res to start with..

but you dont provide any more details so we couldn't tell you

bfginger

990 posts

Ultimate Geek
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# 2269471 3-Jul-2019 19:11

With some low end TVs the electronics that handle menus and "smart" functions can't work at the TV's panel's native resolution.

richms

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# 2269478 3-Jul-2019 19:29

Most TVs internal computer stuff outputs a low resolution. Its what I hate about the youtube app on my LG - all the text looks like crap compared to the youtube on the consoles. Apparantly they dont see that as a problem. Even worse is that the browser also looks terrible so is basically useless.

Only the video or image content decodes to full resolution and has the blurry text overlayed ontop of it.

However, when I tried a 43 or 50" veon "4k" tv to run a slideshow of images on, it seemed to have its smart media player stuff just internally connected to it as if it was an HDMI source, so it had the added judder associated with an incorrect HDMI refresh rate, and there was no vsync it would appear so a nice 60FPS sliding image in a video would look like it had about half its frames late and judder all over the place. Same file on a samsung was butter smooth with a ticker at the bottom and everything. Also the 4k wouldnt play 4k files that I tried throwing at it, but I never tried a H265 one at the time.

Richard rich.ms

sqishy

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# 2269490 3-Jul-2019 19:50

Model?

Ajax

5 posts

Wannabe Geek

# 2269617 4-Jul-2019 06:48

Thank you .... it is a Veon 43inch 4K tv from the Warehouse. so it should all be high res – it seemed like it was when I set it up (for a friend) and then it had demoted itself to low res a week later when I returned. It's almost like there's almost a film over the glass (and yes i did take the protective plastic off). It seems bizarre to me. Thank you if you have already commented or if you have any other perspectives. I am thinking of taking it back and exchanging, I just can't think what button i could have tripped to cause this.

Dial111

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# 2269621 4-Jul-2019 07:00

How do you know the resolution has dropped?

FYI nothing is broadcasted in 4K like Freeview, Sky etc
Selected content on Netflix/Apple TV is 4K (other streaming sites offer selected content too)

Simple plugging a USB into the tv does not magically make the content on the stick 4K (3840x2160)

Ajax

5 posts

Wannabe Geek

# 2269623 4-Jul-2019 07:06

HI, YES I WASN'T EXPECTING A 4K EXPERIENCE AND THE USB MOVIES WERE 1080 (sorry for caps). I don't know if it has dropped it just looks a lot less sharp than when i plugged it in. thank you

Ajax

5 posts

Wannabe Geek

# 2269625 4-Jul-2019 07:12

The model is:

Veon 43 inch 4K Ultra HD TV SRO434K2018-G6

In interesting what Richard said that the internal prompts are often low res, I didn't know that. (I'm also new to this site so am having trouble responding directly to some comments. Very appreciative tho

MurrayM

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# 2269701 4-Jul-2019 09:15

Maybe go back to The Warehouse and try their demo model so see if it looks the same as what you're seeing at home? Might need to ask them for a remote so you can check the menus.

Ajax

5 posts

Wannabe Geek

# 2269706 4-Jul-2019 09:39

thank you – I will try exactly that