Beloved Sony KDL-60R550A faulty

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josephhinvest

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#253068 24-Jul-2019 10:00

My beloved 60 inch TV won’t work today. Gutted. It will power on, green LED on front, and backlight comes on, but nothing else. No OSD. No picture. Have reset via remote and hard reset while on the phone with Sony support with no change.

Ideally I would get it repaired. Sony has logged a repair with Infinet NZ, any opinions about them? Otherwise should I take to an alternative place? (Auckland).

Alternatively I may have to replace it. Which I can’t afford of course. What’s a good value BIG and DUMB TV currently? I don’t need smarts, I run all media from my Mac mini htpc.

Thanks,
Joseph

xpd

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#2282660 24-Jul-2019 10:14

Veon seems to be OK but dont use the built in speakers ;)

XPD / Gavin

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josephhinvest

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#2282710 24-Jul-2019 10:33

xpd:
Veon seems to be OK but dont use the built in speakers ;)

Hmm I hadn’t looked at them. I default to the big brands. Sony, Samsung, LG etc.
Looks like The Warehouse have a 65 inch 4K Veon for $999.

JB have a 65 inch 4K Sony for $2098.

Is it worth spending twice as much for a brand I prefer?

rb99

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#2282724 24-Jul-2019 10:57

Veon 3 year guarantee, Sony 1 year, Veon half the price.

Sony - Smarts, might be useful, using one remote, maybe OnDemand stuff easier ? maybe get clever with regions ? Sound quality, I imagine significantly better. Picture quality, you'd hope so but would you really know. We have a KDL55-9000F and the picture is really good, but does fall off a bit if you're not sitting front and centre.

This probably doesn't help at all...

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itxtme

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#2282725 24-Jul-2019 10:57

Had my eye on Philips 6703 Series 65 for a while. $1699 but its normally couple hundred off every other week when they have a sale.

Dunnersfella

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#2282983 24-Jul-2019 17:42

Sony is vastly superior to Veon, but only when it comes to picture, sound, connectivity and a lack of 'stupid' omissions like coax digital output instead of optical.

Veon has one thing in its favour - it's cheaper.

Don't worry about warranties, CGA is your friend.

josephhinvest

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#2283020 24-Jul-2019 19:04

Thanks for comments. I’ve spoken to the repair agent and begun the process. This tv has served me very well for 5 or so years, it was a lot of money at the time, I’m going to spend some money on getting it checked out, hopefully the repair will be economical.
FYI, a assessment including home visit is $180 incl gst. If I take the unit to them, it’s $110. While I do have the original box, I think I’ll just pay the extra to save a huge amount of time and work.

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mattwnz

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#2283029 24-Jul-2019 19:20

CGA should cover the repair unless the cause is something external at your end, such as a cockroach in the circuit board, or it was purchased for business use etc

Radiotron

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#2291184 6-Aug-2019 20:21

Will be interested to hear the outcome, given the age of the R550a series, they're unlikely to offer a repair option, will try and get you into a new set at some sort of discount.

BTW the fault sounds like the TCON (timing controller) board on the panel has failed, since no LED blink error codes.

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