Problem with sony vaio laptop...

Forums › Laptops and mobile computers › Problem with sony vaio laptop...

m00sie

43 posts

Geek

#19392 14-Feb-2008 22:25

A friend has a sony vaio laptop, only about 6 months old, pretty top of the line. Just recently it has started playing up whenever she uses internet explorer. For no reason the browser window fiicks back a page. She might be in the middle of typing something and this happens or she might be reading something and it happens.

Any suggestions as to what it could be? I think it sounds more software related...but im not a computer expert lol.

heavenlywild

5091 posts

Uber Geek
+1 received by user: 901

Trusted

#110719 14-Feb-2008 22:36

It definitely sounds like a software issue.

Make sure she has the latest anti-virus definitions and does a scan with Spybot to ensure the system is clean from viruses / dodgy monitoring software.

m00sie

43 posts

Geek

#110720 14-Feb-2008 22:39

Thanks for that dude, ill make sure she does the updates :)

scottjpalmer

6032 posts

Uber Geek
+1 received by user: 790

Moderator

ID Verified

Trusted

Lifetime subscriber

#110722 14-Feb-2008 22:41

Failing that put everything she wants (documents, photos, music, boomarks, email address book, etc) on some sort of other storage (DVD, CD, flash drive) and "recover" the notebook to factory condition.

alasta

6888 posts

Uber Geek
+1 received by user: 3362

Trusted

Subscriber

#110726 14-Feb-2008 22:49

Is she using an external mouse? Some mice have a dedicated back button on them and if the button is faulty or she is accidentally pressing it then it could cause this sort of behaviour.