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15 posts

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# 251147 10-Jun-2019 20:43
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Hi

 

Purchased the above Monitor today and find it really great, but (there is always a but) when I switch from Microsoft Office products to say Netflix to see how the monitor goes, it goes blank?? The notebook is still fine but no picture on the monitor?

 

Is anyone able to throw some light on this for me?

 

Much appreciated.

 

Chris


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gzt

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  # 2255561 10-Jun-2019 20:53
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Mirroring or extending?



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  # 2255565 10-Jun-2019 20:57
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I'm not clever enough to understand that.

 

It is connected to the monitor via HDMI cable - is that mirroring?


 
 
 
 


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  # 2255569 10-Jun-2019 21:18
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how is the laptop setup to display on the screen, it is an extended desktop or just a mirror of the laptop screen




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  # 2255574 10-Jun-2019 21:21
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Hi

 

It is connected via HDMI and is a mirror of the notebook screen.


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  # 2255583 10-Jun-2019 21:34
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HDCP kicking in and finding the monitor lacking in DRM support ?




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  # 2255584 10-Jun-2019 21:35
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You have lost me on that one....




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  # 2255587 10-Jun-2019 21:41
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Its now working.... so fiddling does work...

 

Thanks for your help....much appreciated.


 
 
 
 


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  # 2255650 11-Jun-2019 05:38
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and the issue was?




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  # 2256346 11-Jun-2019 20:31
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Not sure to be honest... had a look at settings and changed the resolution on the laptop which made the monitor a better size not so big.

 

Now when I play Netflix the computer goes blank but the monitor is all good.

 

So not sure what that means but works.

 

 

 

Chris


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