Please help!! laptop does not detect any Wireless routers but connects with ethernet...

Forums › Laptops and mobile computers › Please help!! laptop does not detect any Wireless routers but connects with ethernet...

Nats

9 posts

Wannabe Geek

#27237 19-Oct-2008 11:24

Hi There, I have been trying to connect to my wireless router, but nothing happens.
Please could you assist me, I have checked the following:

*My Laptop wireless is definetly ON
*My laptop connects to the internet via ethernet
*My router works
*Diagnosis shows that it cannot detect any problems
*I have checked under my device manager and my wireless is definetly on the list

But it does not detect my wireless router or any other router in the vicinity at all.

How do I get my Laptop to detect my router, so that I can connect to the internet??

Thanks for the advise...

1 | 2

364 posts

Ultimate Geek
+1 received by user: 1

Trusted

#172051 19-Oct-2008 11:30

Have you tried downloading the latest drivers?

CYaBro

4708 posts

Uber Geek
+1 received by user: 1182

ID Verified

Trusted

#172052 19-Oct-2008 11:34

Hi Nats,

How can you be sure your laptop wireless is turned on?
Has it worked before?

There can be a few places where the wireless can be disabled:

- Check for a physical switch or button on the laptop that turns the wireless on and off.
- Check the Function keys (F1-F12) for one that looks like it could be for the wireless card
- Check that the wireless card is enabled in Device Manager
- Check the actual software for the wireless card and make sure it is enabled in there

I have also seen on some Dells that have the wireless disabled when running on battery by default so you may need to check your power settings as well.

Opinions are my own and not the views of my employer.

Nats

9 posts

Wannabe Geek

#172053 19-Oct-2008 11:36

I havent downloaded any drivers before... dont really have the "know-how"
about these sort of things...

I have never had such a problem before. I was on the internet yesterday evening,
switched it off and now it does not detect anything.

Nats

9 posts

Wannabe Geek

#172054 19-Oct-2008 11:46

I have checked under my device manager, clicked on the wireless router, and
checked the properties and it was all on
I have no buttons or switches on my laptop except for my on/off

- - - - - -

"Check the Function keys (F1-F12) for one that looks like it could be for the wireless card"

Dont really know what would be the one for the wireless card, what would it roughly look like?

- - - - - -

"Check the actual software for the wireless card and make sure it is enabled in there"

Where would i find this?

- - - - - - -

I have a Fujitsu Siemens Amilo Pro Laptop

NokiaRocks

364 posts

Ultimate Geek
+1 received by user: 1

Trusted

#172057 19-Oct-2008 12:12

What's the model number of your laptop?

Have you done any windows updates etc, since you last successfully connected via wireless?

Nats

9 posts

Wannabe Geek

#172058 19-Oct-2008 12:22

Yes, I have had a system/windows update, but that was 2 days ago, but still went
on the internet last night.

its a Fujitsu Siemens Amilo Pro V2040
It doesn't show a model number but a serial number, is that what ur looking for?

I have gone to Fujitsu Siemens website and downloaded the driver but the one

that is downloadable is the same as what I have now. I checked the driver, it seems

to be all in good order.

I have no idea what to do..

Lego

Shop now for Lego sets and other gifts (affiliate link).

Nats

9 posts

Wannabe Geek

#172177 20-Oct-2008 06:37

I pinged my IP address and got the following back, what does it mean??

4 packets transmitted, 0 packets received, 100% packet loss

nate

6473 posts

Uber Geek
+1 received by user: 458

Retired Mod

Trusted

Lifetime subscriber

#172265 20-Oct-2008 15:29

Nats: I pinged my IP address and got the following back, what does it mean??

4 packets transmitted, 0 packets received, 100% packet loss

Your laptop is not on the network properly. If PING doesn't work, nothing else will.

Does your laptop even have wireless? Can you post the make/model please so we can make sure.

stevonz

397 posts

Ultimate Geek

Trusted

#172270 20-Oct-2008 15:38

You didn't happen to upgrade to XP SP3 did you... didn't see your OS in the post. When I upgraded to SP3 I had this same issue. I eneded up performing a reinstalll... fun fun fun

CYaBro

4708 posts

Uber Geek
+1 received by user: 1182

ID Verified

Trusted

#172331 20-Oct-2008 18:22

Nats: I pinged my IP address and got the following back, what does it mean??

4 packets transmitted, 0 packets received, 100% packet loss

If you try ping localhost what response do you get?

Opinions are my own and not the views of my employer.

Nats

9 posts

Wannabe Geek

#172392 20-Oct-2008 21:45

No, I did not upgrade to SP3, unless the laptop did it automatically, but as far
as i know i have SP2 XP.

Where can I check what's been updated?

The laptop is just over 3 years old and have always been on wireless, it just
all of a sudden decided that it didnt want to connect.

I pinged to the my router/local host and the response was:
4 packets transmitted, 0 packets received, 100% packet loss

I have a Fujitsu Siemens Amilo Pro V2040 (bought 2005)

I found my wireless 'key' F10, but I bought the laptop in Germany and had
it re-done 2 years ago to english, so that 'key' does not even give a
response when I press it. I lost that function when it was converted to
English,

I checked the manual and tried to reinstall my
drivers, but there is nothing wrong, it tells me that it is all in working order
and that its up to date.

murphys law as soon as the warranty period is over, then the laptop gives in

New World

Shop on-line at New World now for your groceries (affiliate link).

manhinli

2483 posts

Uber Geek
+1 received by user: 4

Trusted

#172398 20-Oct-2008 21:53

No, I did not upgrade to SP3, unless the laptop did it automatically, but as far
as i know i have SP2 XP.

Where can I check what's been updated?

Control Panel > System. It'll be listed there.

Seems very strange for your whole network to just disappear...

Find me on Twitter!

I posted 1, 2 x 10^3 times!

Nats

9 posts

Wannabe Geek

#172440 21-Oct-2008 08:40

Oh wow, yes my laptop has SP3, though I dont know with which update it was installed!!

Might that cause a problem??

wellygary

8810 posts

Uber Geek
+1 received by user: 5287

#172464 21-Oct-2008 10:19

As noted in a previous post, Yip it could be the cause of your problems, have a look at the dates on the drivers they may have been updated

Start>Settings>control Panel>system> Hardware>device Manager>network adapters> right click on your wireless adapter and look at the properties.

Nats

9 posts

Wannabe Geek

#172466 21-Oct-2008 10:27

"As noted in a previous post, Yip it could be the cause of your problems, have a look at the
dates on the drivers they may have been updated"

My wireless driver date is Sept 2005. It doesnt seem to have been updated.

Is there anything else I can check or do?

1 | 2