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57 posts

Master Geek

# 42367 2-Oct-2009 21:57
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I'm about to do a bit of travelling and thought I'd load PC Phonehome as a bit of added security.

Loaded the 30 day trial with the intention of registering if it seemed to work. It's suposed to email you the IP address your computer has logged onto the internet through so it can be traced if stolen.

Only meant to get one email a day or another when the IP address changes. I'm getting 6 emails at least each day all same IP address (haven't left home yet). Also spam asking me to purchase for all my "corporate" machines.

For the past week I've been emailing the help desk plus copy to the general email address (I don't need all these repeat messages). I've not had a single response.

Does anyone know if this is a genuine product or just a scam?

Just a bit of a worry if this is a scam as it is "invisible" on the computer so I don't know if an uninstall will really remove it.

Any ideas?

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1686 posts

Uber Geek


  # 260719 2-Oct-2009 23:25
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What countries are you visiting? The likelihood that this function would be useful in the majority of countries is nearing nill. Better off getting good travel insurance, or save the money for the excess (just in case!)

57 posts

Master Geek

  # 260861 3-Oct-2009 18:55
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Visiting US, UK and EU. Interested to hear why you think "usefulness is nearly nil"


1686 posts

Uber Geek


  # 260874 3-Oct-2009 21:05
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Just because you have the IP address of the access doesn't mean you can gain the location. In the grand scheme of things if you had the IP the police are not going to take it so seriously that they rush off the ISP to get the location of the Internet connection (that may well be public anyway).

Not to mention that is very likely that once stolen the computer will be reloaded with a new install of the OS rendering your software useless.

57 posts

Master Geek

  # 260876 3-Oct-2009 21:12
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Makes sense to me, thanks. Just hope I can uninstall successfully

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