problem with my laptop yet again

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patrickstarr

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#7967 25-May-2006 09:12

heya I am having another problem with my laptop, when I go to turn it on its alright but the problem is, is that the part where it says Windows XP loading it stays on that screen and doesn't load up what can I try??

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#36596 25-May-2006 17:40

did u try booting into safe mode (keep on pressing F8 when the BIOS screen appears)

patrickstarr

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#36600 25-May-2006 18:16

umm I have tried it in safe mode and that doesn't work, it wouldn't be of a virus (I don't think) coz I have had a virus before and it didn't work like this

Stu

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#36601 25-May-2006 18:42

Sounds like malware.

patrickstarr

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#36714 26-May-2006 13:52

yeah probably, does anyone know anyway of getting it off my computer on start up please?? thanks allot bye

Stu

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#36721 26-May-2006 14:17

If you can't start windows at all you might have to get the drive out and scan it in another PC. The usual tools are 'Spybot - Search & Destroy' and 'Ad-Aware'. You could also try Ewido. Microsofts Window Defender is an option but it can be resource hungry for realtime protection. All worth a go to sort out the problem though.

patrickstarr

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#36723 26-May-2006 14:21

I can't do that coz I don't think I have the right tools and I don't know how to link my laptop hard drive to my desktop computer

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daemonx

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#36728 26-May-2006 15:12

What u can do is create a BartPE cd using ur desktop with the neccesary plugins,like antivirus/spyware etc . Then pop it into ur laptop and boot from it..scan/repair ur laptop.Check out http://www.bartpe.org/ for instructions on how to create a BartPE cd. Or if you have the installation cd for win xp,u can boot into the recovery console and attempt a repair..

patrickstarr

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#36745 26-May-2006 18:21

heya thanks for that, I downloaded the XP startup disk onto floppy but it asks me for the administration password and I put in the admin password that I chose in the F2 part when the computer first turns on and I put the password in and everything and then when I put the windows xp disks through it then says that the password is invalid, (the password they ask for is the admin password) so I will give that a go

Stu

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#36748 26-May-2006 18:39

You should try to boot to your XP Install CD. Just after the disk gets started it will ask you if you want to repair. You don't. Continue until it actually shows you where the existing installation of Windows is and then select 'Repair' to do a repair install of windows. There is a chance you won't get that second repair option if your install disk is not the same disk you used originally.

Just to clarify. The first 'Repair' option you get takes you to the recovery console, which is no good to you for this problem unless you know exactly where the problem is in the windows system AND know how to fix it manually. If you think you can get through this using the console then go for it, just be careful. The second 'Repair' option does an overwrite install of windows which takes your system files back to original and will need all the updates etc done to it once complete.

patrickstarr

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#36750 26-May-2006 19:52

oh yeah I forgot to mention that this computer's disk drive doesn't open so we need to get a new one lol so I can only use floppy disks

patrickstarr

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#36751 26-May-2006 19:53

NeoTech: You should try to boot to your XP Install CD. Just after the disk gets started it will ask you if you want to repair. You don't. Continue until it actually shows you where the existing installation of Windows is and then select 'Repair' to do a repair install of windows. There is a chance you won't get that second repair option if your install disk is not the same disk you used originally.

Just to clarify. The first 'Repair' option you get takes you to the recovery console, which is no good to you for this problem unless you know exactly where the problem is in the windows system AND know how to fix it manually. If you think you can get through this using the console then go for it, just be careful. The second 'Repair' option does an overwrite install of windows which takes your system files back to original and will need all the updates etc done to it once complete.

My laptop didn't come with one, they said that it's so called in the computer itself thats why I got the stuff on floppy disks but when I continue with the floppy ones it says to put in the disk so I don't know what to do

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Stu

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#36753 26-May-2006 20:01

Where are you located?

patrickstarr

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#36754 26-May-2006 20:04

Wellington region, New Zealand

Stu

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#36755 26-May-2006 20:08

A bit far to walk. I'm a fair bit further north. Any way you can borrow a USB CDROM drive? If your notebook supports booting from USB devices this would be the easiest option.

patrickstarr

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#36756 26-May-2006 20:11

no I don't think it can, it boots from Hard Disk Drive, CD-Rom Drive, Floppy Disk Drive and LAN boot.

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