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60 posts

Master Geek
Inactive user


Topic # 87601 2-Aug-2011 15:09

Hi guys

I have a HP laptop i bought about 6 months ago.

Everything was working fine until yesterday..

I turn the laptop on and the screen shows the initial HP logo.

Then its supposed to go to the microsoft logo with the small dots spinning around?

But instead the screen is black and remains black..


You can still hear the fan running as if its going to do..


This never happened before so Im not too sure whats happening with it,,

Sorry I am not to tech savy as you can see hence the post :(

please help!!

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BDFL - Memuneh
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  Reply # 500829 2-Aug-2011 15:16
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Have you installed any new video drivers? Are you able to boot into Safe Mode (press F8 at boot time)?

If not, then contact the retailer where you bought this laptop and ask it to be serviced under warranty.






60 posts

Master Geek
Inactive user


  Reply # 500837 2-Aug-2011 15:23

thank for your reply :)

Nope nothing new installed..

yeah thankfully i have the 3 yr warranty, will definately try the safe mode :) cheers.

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