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toii

160 posts

Master Geek


#310608 5-Nov-2023 14:24
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My relative has a new Spark mobile broadband service with a new Spark Smart Modem 2.  She is getting frequent temporary disconnects on two devices connected via WiFi in close proximity to the modem.  The 4G signal is very strong.  I am not sure if it is a WiFi issue or not.  I will get the connection tested and maybe see if I can try temporarily connecting PC with wired connection to modem but in the meantime I checked the modem logs and see a lot of these connect/disconnect messages.  Sample of log filtered to show these messages below.  Is this normal?  

 

04.11.2023 08:16:20 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(38:B1:DB:7A:37:73) connected.
04.11.2023 08:16:20 (ath1)mywifi 38:b1:db:7a:37:73 connected
04.11.2023 08:16:19 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(38:B1:DB:7A:37:73) disconnected.
04.11.2023 08:16:19 (ath1)mywifi 38:b1:db:7a:37:73 disconnected
04.11.2023 08:12:21 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(38:B1:DB:7A:37:73) connected.
04.11.2023 08:12:21 (ath1)mywifi 38:b1:db:7a:37:73 connected
04.11.2023 08:12:21 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(38:B1:DB:7A:37:73) disconnected.
04.11.2023 08:12:21 (ath1)mywifi 38:b1:db:7a:37:73 disconnected
04.11.2023 08:11:10 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(38:B1:DB:7A:37:73) connected.
04.11.2023 08:11:10 (ath1)mywifi 38:b1:db:7a:37:73 connected
03.11.2023 16:54:38 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(38:B1:DB:7A:37:73) connected.
03.11.2023 16:54:38 (ath1)mywifi 38:b1:db:7a:37:73 connected
03.11.2023 16:45:03 OWL-(SmartModem2)IF[5G](F4:CA:E7:45:FD:4A):STA(22:4A:01:7F:6D:6E) connected.
03.11.2023 16:45:03 (ath0)mywifi 22:4a:01:7f:6d:6e connected
03.11.2023 16:45:03 (ath1)mywifi 22:4a:01:7f:6d:6e disconnected
03.11.2023 16:41:51 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(22:4A:01:7F:6D:6E) connected.
03.11.2023 16:41:51 (ath1)mywifi 22:4a:01:7f:6d:6e connected
03.11.2023 16:41:51 (ath0)mywifi 22:4a:01:7f:6d:6e disconnected
03.11.2023 16:39:24 OWL-(SmartModem2)IF[5G](F4:CA:E7:45:FD:4A):STA(22:4A:01:7F:6D:6E) connected.
03.11.2023 16:39:24 (ath0)mywifi 22:4a:01:7f:6d:6e connected
03.11.2023 16:38:08 OWL-(SmartModem2)IF[5G](F4:CA:E7:45:FD:4A):STA(1A:4A:D0:35:49:65) connected.
03.11.2023 16:38:08 (ath0)mywifi 1a:4a:d0:35:49:65 connected
03.11.2023 13:58:30 (ath1)mywifi 1a:4a:d0:35:49:65 disconnected
03.11.2023 13:58:28 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(1A:4A:D0:35:49:65) disconnected.
03.11.2023 13:58:10 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(22:4A:01:7F:6D:6E) disconnected.
03.11.2023 13:58:10 (ath1)mywifi 22:4a:01:7f:6d:6e disconnected
03.11.2023 13:53:14 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(1A:4A:D0:35:49:65) connected.
03.11.2023 13:53:14 (ath1)mywifi 1a:4a:d0:35:49:65 connected
03.11.2023 13:53:14 (ath0)mywifi 1a:4a:d0:35:49:65 disconnected
03.11.2023 13:53:09 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(22:4A:01:7F:6D:6E) connected.
03.11.2023 13:53:09 (ath1)mywifi 22:4a:01:7f:6d:6e connected
03.11.2023 13:53:09 (ath0)mywifi 22:4a:01:7f:6d:6e disconnected
03.11.2023 13:30:32 OWL-(SmartModem2)IF[5G](F4:CA:E7:45:FD:4A):STA(EE:89:96:53:DB:D2) disconnected.
03.11.2023 13:30:32 (ath0)mywifi ee:89:96:53:db:d2 disconnected
03.11.2023 13:24:06 OWL-(SmartModem2)IF[5G](F4:CA:E7:45:FD:4A):STA(EE:89:96:53:DB:D2) connected.
03.11.2023 13:24:06 (ath0)mywifi ee:89:96:53:db:d2 connected
03.11.2023 13:24:05 (ath1)mywifi ee:89:96:53:db:d2 disconnected
03.11.2023 13:23:49 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(EE:89:96:53:DB:D2) connected.
03.11.2023 13:23:49 (ath1)mywifi ee:89:96:53:db:d2 connected
03.11.2023 13:21:46 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(EE:89:96:53:DB:D2) disconnected.
03.11.2023 13:21:46 (ath1)mywifi ee:89:96:53:db:d2 disconnected
03.11.2023 13:18:52 OWL-(SmartModem2)IF[2.4G](F4:CA:E7:45:FD:4B):STA(EE:89:96:53:DB:D2) connected.
03.11.2023 13:18:52 (ath1)mywifi ee:89:96:53:db:d2 connected


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snnet
1410 posts

Uber Geek


  #3156745 6-Nov-2023 17:15
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i've had this, at certain times of the day on certain devices in my home. Ended up being fixed by changing the wifi channel. Sometimes you have to repeat this if they update your modem and t happens to revert. A better fix is probably an access point. 


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