Big Time plan removal

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#332098 20-May-2010 09:25

Sad day.. Overall I've been a happy big time customer, and my kids are going to miss unlimited youtube watching!

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#332108 20-May-2010 09:31

C4NCER: Why not just keep bigtime going but 'manage' all traffic for people that have done more than say 500gb in a month down to dialup speeds?

When i signed up for bigtime i knew what i was getting in to, and have been happy to put up with slow traffic at some times knowing that my internet bill will be the same each month without having to micromanage my usage.

500gigs sounds a lot to me, maybe 100 gigs?

also dialup seems a bit harsh these days but perhaps down to 256/128 or something like that and let people have the option to login to their account and buy extra data if they get sick of that slow speed and really need full speed again for that month. best of both worlds..

C4NCER

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#332114 20-May-2010 09:36

Kilack:
C4NCER: Why not just keep bigtime going but 'manage' all traffic for people that have done more than say 500gb in a month down to dialup speeds?

When i signed up for bigtime i knew what i was getting in to, and have been happy to put up with slow traffic at some times knowing that my internet bill will be the same each month without having to micromanage my usage.

500gigs sounds a lot to me, maybe 100 gigs?

also dialup seems a bit harsh these days but perhaps down to 256/128 or something like that and let people have the option to login to their account and buy extra data if they get sick of that slow speed and really need full speed again for that month. best of both worlds..

Yeah, my numbers were a bit extreme, probably a result of me normally having to start high and negotiate down to what I'm actually after. I'd say somwhere around 100-150 gigs would be fine for most people.

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#332118 20-May-2010 09:41

Kilack:
C4NCER: Why not just keep bigtime going but 'manage' all traffic for people that have done more than say 500gb in a month down to dialup speeds?

When i signed up for bigtime i knew what i was getting in to, and have been happy to put up with slow traffic at some times knowing that my internet bill will be the same each month without having to micromanage my usage.

500gigs sounds a lot to me, maybe 100 gigs?

also dialup seems a bit harsh these days but perhaps down to 256/128 or something like that and let people have the option to login to their account and buy extra data if they get sick of that slow speed and really need full speed again for that month. best of both worlds..

I just went and looked at my usage, the mean was 114gb down and the median was 35down.. Had a few months of big blowouts (300-400gb) but most months was 30-60 down.

Hopefully Doozy can offer us something like you describe.

Kilack

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#332120 20-May-2010 09:46

Lias:
Kilack:
C4NCER: Why not just keep bigtime going but 'manage' all traffic for people that have done more than say 500gb in a month down to dialup speeds?

When i signed up for bigtime i knew what i was getting in to, and have been happy to put up with slow traffic at some times knowing that my internet bill will be the same each month without having to micromanage my usage.

500gigs sounds a lot to me, maybe 100 gigs?

also dialup seems a bit harsh these days but perhaps down to 256/128 or something like that and let people have the option to login to their account and buy extra data if they get sick of that slow speed and really need full speed again for that month. best of both worlds..

I just went and looked at my usage, the mean was 114gb down and the median was 35down.. Had a few months of big blowouts (300-400gb) but most months was 30-60 down.

Hopefully Doozy can offer us something like you describe.

Yeah looking at peoples usage if i were to design the plan it would be 150-200 gigs (because its a managed plan) I'd throttle them to 256/128 if they go over that with the option for them to buy more data to get back to the normal speeds for the plan.

If they offered that for the same price as big time I'd still stick around but maybe they think even those figures are too high.. no idea..

As it is I'm probably going to head back to Orcon.... I complained on this plan when http went down to 1 megabit as thought that was a bit too slow but when they capped it at 2megabits I was fine with it..
Will be sad to see this plan go..

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#332126 20-May-2010 09:52

Agreed - these huge users should have been cut from the Big Time plan for excess use! 1TB is way too much data for a normal users connection.. Shouldn't that have raised some flags with Telecom?!?!

And yes that should've made them think - wow this is a huge internet traffic user - maybe they 'are' downloading illegal content? But I guess they just turned their backs to it - and ignore it..

sbiddle:
ArcticSilver: Its a very sad day.

Telecom innovated and i was happy to support them in that, unfortunately it failed.

It was great innovation, its a plan that no other ISP tried. Take a step back before you shun them because fundamentally they were the only one to try it and for me it worked perfectly. Its just a pitty that it was killed by the minority.

I don't see how its a "slap in the face" as some users put above, they tried and failed but at least they tried! I hardly calling that letting your customer base down, would you rather they ran a loss for you? They are a business after all.

I can't agree more. This was a plan replacement targetted at normal users who wanted certainty when it came to pricing. There is unfortunately a big difference between users who may range from 20GB - 100GB per month and the growing number who's claim to fame was hitting 1TB per month. These people without a doubt were heavy torrent users who were downloading illegal content and see no moral or ethical issue with this. WHen their activities impact on other users what realistic options are there to solve the issue?

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#332130 20-May-2010 09:55

Hi doozy,

Can you confirm that the Pro plan is now only $2 per excess gigabyte. It still says $20 per gig on your website, but the stuff article about Bigtime closure said you were dropping it to $2.

If that's the case, I'll happily move to the Pro plan.

I'm on Bigtime and download 70-80gig of stuff a month, not excessive I don't think. Admitedly I went a bit crazy the first month I got it and downloaded a LOT, but there's only so much stuff one needs. I have no idea what these people consuming terabytes per month need with all that data, I mean there are only so many good movies out there :-)

Anyway, end of an era, it was fun while it lasted.

Cheers,
Rotting

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#332132 20-May-2010 09:55

Oh no! All those on BigTime downloading those Linux ISOs will be feeling the pain!!!

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#332133 20-May-2010 09:55

LOL, just when I get my connection sorted, they drop the plan. Typical.

Kilack

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#332134 20-May-2010 09:59

Well I don't think you can really blame some users that did decide to download as much as they could. The plan was offered up as unlimited so how you can get angry at users that decided to download loads of data? Surely that is telecoms fault for offering the plan that way and not having a fair use agreement?

I also definitely wouldn't want telecom or any isp assuming someone is using the internet illegally because of the amount of data they use. Definitely not the role of the ISP. They could get themselves into hot water pointing fingers based on that and it would be absolutely terrible PR.

gtxboyracer: Agreed - these huge users should have been cut from the Big Time plan for excess use! 1TB is way too much data for a normal users connection.. Shouldn't that have raised some flags with Telecom?!?!

And yes that should've made them think - wow this is a huge internet traffic user - maybe they 'are' downloading illegal content? But I guess they just turned their backs to it - and ignore it..

sbiddle:
ArcticSilver: Its a very sad day.

Telecom innovated and i was happy to support them in that, unfortunately it failed.

It was great innovation, its a plan that no other ISP tried. Take a step back before you shun them because fundamentally they were the only one to try it and for me it worked perfectly. Its just a pitty that it was killed by the minority.

I don't see how its a "slap in the face" as some users put above, they tried and failed but at least they tried! I hardly calling that letting your customer base down, would you rather they ran a loss for you? They are a business after all.

I can't agree more. This was a plan replacement targetted at normal users who wanted certainty when it came to pricing. There is unfortunately a big difference between users who may range from 20GB - 100GB per month and the growing number who's claim to fame was hitting 1TB per month. These people without a doubt were heavy torrent users who were downloading illegal content and see no moral or ethical issue with this. WHen their activities impact on other users what realistic options are there to solve the issue?

Kilack

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#332137 20-May-2010 10:00

chiefie: Oh no! All those on BigTime downloading those Linux ISOs will be feeling the pain!!!

Haha yes , blame linux, those ISO's are in hot demand everywhere..people just seem to hoard them.

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#332139 20-May-2010 10:02

chiefie: Oh no! All those on BigTime downloading those Linux ISOs will be feeling the pain!!!

You'd actually be surprised how much data usage you can go through sharing Linux ISOs, particularly following the release of a new distribution: I shared Ubuntu 9.10 32bit & 64bit in desktop and server install (I didn't share the alternative CD) and my usage was flat out.

For 10.04LTS I had to set up my torrent client to block all non-NZ peers once I'd downloaded it and even then it ran flat out for a considerable time.

C4NCER

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#332140 20-May-2010 10:03

Kilack:
chiefie: Oh no! All those on BigTime downloading those Linux ISOs will be feeling the pain!!!

Haha yes , blame linux, those ISO's are in hot demand everywhere..people just seem to hoard them.

Having unlimited traffic meant i no longer had to keep local copies of the iso's, I'm sure I've downloaded the same iso more than once in the same month because I stuffed something up.

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#332142 20-May-2010 10:04

doozy:
You're right, it is disappointing and by no means was it an easy decision, many options were considered/explored/tested before we had to make the hard call of removing the plan. We did spend a long time before launching Big Time going through all available material in relation to Go Large I would say the issues this time round are of a different nature and scale.

I'm sorry that you feel let down, I am also on this plan and certainly did not want this.

Just wondering, will there be any way that Telecom will be removing the ridiculous $20 a GB and taking it down to something more reasonable like $1-2 a GB like other ISPs?

I have moved across the ditch. Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer.

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#332143 20-May-2010 10:06

vinnieg:
doozy:
You're right, it is disappointing and by no means was it an easy decision, many options were considered/explored/tested before we had to make the hard call of removing the plan. We did spend a long time before launching Big Time going through all available material in relation to Go Large I would say the issues this time round are of a different nature and scale.

I'm sorry that you feel let down, I am also on this plan and certainly did not want this.

Just wondering, will there be any way that Telecom will be removing the ridiculous $20 a GB and taking it down to something more reasonable like $1-2 a GB like other ISPs?

Yes, in July overage for the Pro plan will be changed to $2 per GB down from $20

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