Update for Telecom branded Samsung I9000T?

Forums › Spark New Zealand (including Skinny and BigPipe) › Update for Telecom branded Samsung I9000T?

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84 posts

Master Geek
+1 received by user: 1

#489705 5-Jul-2011 16:12

Thanks Amber. Look forward to your update.

tallmaninthecnr

128 posts

Master Geek

#491465 9-Jul-2011 18:17

Update anyone from Telecom, this is really dragging on . . . there must be some timeframe involved?

sidkumar

84 posts

Master Geek
+1 received by user: 1

#491874 11-Jul-2011 09:18

akia: No further update - I'm hoping to get an update at the end of the week.

Any update Amber.. it did look we are close to getting one.

akia

489 posts

Ultimate Geek
+1 received by user: 3

Trusted

#491875 11-Jul-2011 09:20

I've asked for an update - waiting on response.

mxpress

376 posts

Ultimate Geek
+1 received by user: 17

#491879 11-Jul-2011 09:36

Thank you too Amber.
I am sure we all appreciate your update. I hope that some one will simply respond to your query so we all have an answer soon.

mxpress

tallmaninthecnr

128 posts

Master Geek

#492607 12-Jul-2011 18:57

Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case

Mighty Ape

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old3eyes

9158 posts

Uber Geek
+1 received by user: 1364

Subscriber

#492612 12-Jul-2011 19:17

tallmaninthecnr: Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case

Hey. I'm still waiting for Vodafone to upgrade our Galaxy 3s (i580) here at work. At least Telecom has come out and said that there is to be an upgrade unlike Vodafone's deafening silence..

Regards,

Old3eyes

tallmaninthecnr

128 posts

Master Geek

#492660 12-Jul-2011 21:01

old3eyes:
tallmaninthecnr: Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case

Hey. I'm still waiting for Vodafone to upgrade our Galaxy 3s (i580) here at work. At least Telecom has come out and said that there is to be an upgrade unlike Vodafone's deafening silence..

As I tell the customer services at the freight company I use "yes is an answer, no is an answer, silence is not an answer" you can deal with the first two but the last only creates frustration. I cannot accept that Telecom (or in your case Vodafone) know nothing. Ok maybe the build comes from Samsung but there must surely be some communication taking place or why would you continue to do business with them. I have been a pretty staunch supporter of Telecom but this is wearing thin.

zCelicaDude

171 posts

Master Geek
+1 received by user: 5

#492664 12-Jul-2011 21:11

My workmates got a vodafone branded galaxy i9000 and has been running on 2.2 for some time now...

Common telecom pick up the pace...

old3eyes

9158 posts

Uber Geek
+1 received by user: 1364

Subscriber

#492763 13-Jul-2011 09:16

tallmaninthecnr:
old3eyes:
tallmaninthecnr: Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case

Hey. I'm still waiting for Vodafone to upgrade our Galaxy 3s (i580) here at work. At least Telecom has come out and said that there is to be an upgrade unlike Vodafone's deafening silence..

As I tell the customer services at the freight company I use "yes is an answer, no is an answer, silence is not an answer" you can deal with the first two but the last only creates frustration. I cannot accept that Telecom (or in your case Vodafone) know nothing. Ok maybe the build comes from Samsung but there must surely be some communication taking place or why would you continue to do business with them.

Unfortunately our management is bases in Ozz so what's good for them in Ozz is good for NZ.. You don't want to know how much some of our fone bills are with the crappy plan we are on..

Regards,

Old3eyes

akia

489 posts

Ultimate Geek
+1 received by user: 3

Trusted

#492832 13-Jul-2011 12:18

The update is that we're in the middle of testing 2.3.3 and have found an issue. We're waiting for a new release of the software before we can retest. No ETA at this stage but once we do have ETA on a release we will let you know.

Dyson

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old3eyes

9158 posts

Uber Geek
+1 received by user: 1364

Subscriber

#492850 13-Jul-2011 12:54

Thanx for the update..

Regards,

Old3eyes

akia

489 posts

Ultimate Geek
+1 received by user: 3

Trusted

#492856 13-Jul-2011 12:59

No problems - sorry it's not better news. Will let you know as soon as there is a date of release.

Bung

6733 posts

Uber Geek
+1 received by user: 2926

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#492871 13-Jul-2011 13:44

akia: The update is that we're in the middle of testing 2.3.3 and have found an issue. We're waiting for a new release of the software before we can retest. No ETA at this stage but once we do have ETA on a release we will let you know.

If the issue is the shortened battery life that should have been flagged by the experience of others worldwide, no NZ testing required.

akia

489 posts

Ultimate Geek
+1 received by user: 3

Trusted

#492875 13-Jul-2011 13:48

Bung:
akia: The update is that we're in the middle of testing 2.3.3 and have found an issue. We're waiting for a new release of the software before we can retest. No ETA at this stage but once we do have ETA on a release we will let you know.

If the issue is the shortened battery life that should have been flagged by the experience of others worldwide, no NZ testing required.

That is not the issue. We test to ensure that all services we offer on XT work with the new release.

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