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lestag

100 posts

Master Geek


#154308 23-Oct-2014 21:10

So, for the second time in a week I have lost my broadband connection. No other isp appears to have the issue on adsl (there websites show no issues). Is this just a glitch? or are they on a slide?
this comes on top of them charging for paper bills and inept cal centre staff not telling me about static ip address charges when I downgraded my plan. No sorry, no nothing. I really wonder why I should stay, I have only been with them for 30 years

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plambrechtsen
1948 posts

Uber Geek
+1 received by user: 459
Inactive user


  #1161092 23-Oct-2014 23:36
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The vast majority of customers were back online by 10:42 after the remedial work had been done.

If you want to email me pl at spark.co.nz your line number and I can check if there are further issues with your line. I can't guarantee that there won't be any further outages since Retail Broadband is a best efforts service. But anything that is scheduled always happens after 1am.

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