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Forums › Spark New Zealand (including Skinny and BigPipe) › Using Vodafone router on Bigpipe?
Deralikt

15 posts

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#164432 9-Feb-2015 16:54
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Hi there,
Just joined big pipe after moving to Auckland.
Have a vodafone HG556a router.
Big Pipe have emailed me modem settings to change such as VPI etc but problem is I can't figure out where to change them?!
When I log on to modem from 192.168.1.1 there's nowhere to change those settings?
Can anyone help out? Sorry but of a noob.

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NonprayingMantis
6434 posts

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  #1234392 10-Feb-2015 23:48
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Deralikt: Right so results of ping are 10 packets received, 10 transmitted. 0% traffic loss.
Lookup result just comes back with 192.168.1.1

In reference to setting up modem using advanced settings, I've tried doing that several times (big pipe sent instructions on how to ) but it stalls at the step where you have to edit the wan settings, it just won't let me do it.

Also, doing this typing and dealing with big pipe on phone email, so excuse any typos!


it sounds like either you're doing it wrong, or your modem is just broken.
I've set that VF modem up on BP for a friend, and the instructions Darkshadow posted a link to are spot on.

At the risk of asking stupid questions, are you trying to use that modem for ADSL or VDSL with Bigpipe?  It's ADSL only. It won't work on VDSL.

Assuming it's ADSL you are trying to do, then just in case you've accidentally screwed with any other settings when tying to set it up,  do a factory reset first (pin in the little hole) , then try the Bigpipe settings

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