Hi
Anyone know of any broadband outage in the above area, starting from 7.30 p.m. last night onwards?
Tried their help desk, on-line chat (tried from my work internet), phone calls etc. yet, can't make any sense out of them, except having to listen to their playing music while I am waiting!
Very frustrating!
While broadband was working before, speed test results were:
24th Aug Evening 7. p.m.- Ping= 680mSec; Down load= 0.23Mbps;  25th evening 7.00 p.m. - Ping =555 mSec; Download= 0.7 Mbps; Upload= 0.41 Mbps 26th evening 7.00 p.m.- Ping = 399 m Sec; Download = 0.68 Mbps; Upload = 0.41 Mbps

Does anyone else in the country, get such a rough deal from SPARK?
My rig:
Brand new ADSL modem/router from SPARK, dedicated jack point, new Cat6 cable to entry point where a master filter installed, old aerial lead-in cable replaced with underground new cable installed by Chorus a week ago.
(When I took my computer & modem to my friend's place in AKL city to test (on ADSL connection), download speed was 17Mbps)