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#251714 8-Jul-2019 11:01
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A client had his Galaxy S8+ stolen last weekend, he's allocated me the job of managing the process. As a final "up yours" to the thief, I want to get the handset blacklisted. Spark has a paragraph or two on blacklisting but no mention of actually how to do it. The service call rep I spoke to had no idea, the department she put me through to doesn't answer their phone - after 30 minutes I gave up on that idea. 

 

Is there a direct source for blacklisting a Spark on-account mobile? We have all the details on hand.





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  #2271758 8-Jul-2019 11:18
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Call again and get someone different who might have a clue :)

 

Or if you know an account manager there, ask them who to talk to.

 

 

 

 





XPD / Gavin

 

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