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RUKI

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#288212 14-Jun-2021 12:53
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I got it. Unsolicited. Never ordered. Never purchased. Some little pathetic dude who gave us a call, was told I am not at home and he was advised to call back. They never did. I am sure he put into the system "another" customer and reported for his KPIs and sent us the modem. Idiot. Waste of my time: to call help desk, then to call courier company to take it back, to wait on hold etc.
This had happened with my family members 2 times already.
Do not do that ever again. Next time - it will go straight to the rubbish bin as never being signed for...

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nztim
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  #2728643 14-Jun-2021 19:14
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freitasm:

 

@sbiddle:

 

Many of these modems are being sent out to elderly people because they are copper landline only customers and their copper landline will be shutdown and a Spark FWA modem is the replacement (unless they want to get UFB installed.

 

If you ignore this you face the very real risk that they will have no means of communication once the shutdown occurs, with the next big phase of these occuring on 30th September.

 

Lots of people seem to be forgetting the fact the NEAX shutdown will be in full force next near and there won't be copper landlines left towards the end of next year.

 

 

Yeagh, except communication seem to be really bad.

 

 

While communication may seem bad, it is honest 

 

From https://www.spark.co.nz/shop/landline/landline-migration/ - They Acknowledge you can go to someone else

 

 

Unlike Vodafone https://www.vodafone.co.nz/help/broadband-and-tv/beyond-spark-pstn-closure - A Fabricated, scaremongering lie

 

 

 

 

 

 

 





Any views expressed on these forums are my own and don't necessarily reflect those of my employer. 


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