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tatbaird

142 posts

Master Geek
+1 received by user: 8


#304472 7-May-2023 10:21
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Hi,

 

I requested a move from another provider to Spark. Fibre Max. I did not get any notification of any circuit cutover from either ISP which aparently went live last Monday. I do not think my previous provider knows anything about it as their service never stopped working.

 

I am using a Fortigate 40F for this connection. I am tagging the Spark PPPoE connection on a VLAN 10 interface with the original ISPs connection using the physical WAN port. PPP logs just show failures to Spark. There are not even any negotiation attempts.

 

Has anyone used a firewall like this with Spark in the past? There is not much on the webz about it.

 

Cheers.


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RunningMan
9186 posts

Uber Geek
+1 received by user: 4840


  #3073396 7-May-2023 14:20
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So to conclude, the new RSP has set up on port 2 of the ONT (check your communications with them, as this should have been advised to you), and the old RSP is still providing service on port 1.

 

Make sure you advise the old RSP of the cancellation of service.


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