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outdoorsnz

694 posts

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#307012 12-Sep-2023 11:37
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While looking up my skinny fibre email bill history, I was very surprised to find nothing since February! I double checked my bank to confirm.

 

So who is liable for this? While I like free, I'm a honest person and six months to pay back is quite a chuck of money when you are on a tight budget. Only thing I'm wondering if the account has somehow got mixed with another family member, but is a competley different account / location. It seems to be the aniversary contract roll over date.

 

I've logged into skinny dashboard quite a few times and it always said zero balance to pay.

 

PITA. 


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outdoorsnz

694 posts

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+1 received by user: 303

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  #3126565 12-Sep-2023 15:30
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RunningMan:

 

outdoorsnz:

 

Not sure if you read my OP. This is about skinny, not me! As I mentioned, there has been nothing from skinny, so this is not a debt issue.

 

 

But it will be if they send you a bill for all the outstanding months.

 

 

Skinny support were very good about it and don't have to pay back invoices. Someone forgot to tick box to roll over! So all sorted.

 

This is why I like skinny as their support is very good and you can quickly get in touch with them via live chat.


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