Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Nil Einne

469 posts

Ultimate Geek


#312405 14-Apr-2024 01:10
Send private message

I'm trying to port a number I like from Contact Mobile (LSP) to Spark prepay (GSP). Spark messaging support told me on Thursday night they had put through a request but I haven't heard anything since then nor received a TCF SMS on my Contact Mobile which has been connected virtually throughout. Is this normal? There was the entire of Friday for something to happen. 

 

Probably the most annoying aspect is I have to make sure I check my SMS in less than 2 hours during the day or I might have to start again. (I don't use SMS much for anything and don't check my notifications much so could easily miss it.) I mean I understand why the TCF and limited time for response, is needed but the uncertainty over the timing of the SMS is fairly annoying especially with the weekend to add to that. 

 

2degrees seen to suggest porting only happens on working days, One NZ can't seem to decide if It's Monday-Friday or Monday-Sunday so I don't know whether the lack of anything on Saturday is relevant. Also I don't know if it's different since this is manual rather than going through the form as perhaps it means more human involvement. 

 

Another thing which I'm fairly unclear on. Both Spark and 2degrees say "If you have ordered a SIM card, the mobile confirmation text may take up to 48 hours" but I don't know what this means. I originally ignored it since thought meant if you just ordered a new SIM from your LSP, the SMS may take up to 48 hours to arrive which I could understand from a technical standpoint but seemed weird from a practical standpoint. (Seems unusual to order a new SIM from your LSP unless I guess the old one was broken or didn't fit in your phone, and you didn't care since you wanted to port but with the TCF SMS you need to.) My Contact SIM is several months old so not an issue. 

 

But it just occurred to me especially given this is on both 2degrees and Spark and so I guess might come from the TCF process, that maybe if the GSP SIM is completely new, they're required to wait 48 hours before starting the process sending the confirmation to the LSP for security reasons or something. If so, this would affect me since I did only activate it on Wednesday afternoon although technically this still gave them 3 hours or so on Friday. 


Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

Nil Einne

469 posts

Ultimate Geek


  #3219507 17-Apr-2024 12:19
Send private message

So received the SMS not long after 0800 this morning and it went through about an hour ago. Tested and all seems to be working fine and my Contact SIM also stopped working. 


Create new topic





News and reviews »

Gen Threat Report Reveals Rise in Crypto, Sextortion and Tech Support Scams
Posted 7-Aug-2025 13:09


Logitech G and McLaren Racing Sign New, Expanded Multi-Year Partnership
Posted 7-Aug-2025 13:00


A Third of New Zealanders Fall for Online Scams Says Trend Micro
Posted 7-Aug-2025 12:43


OPPO Releases Its Most Stylish and Compact Smartwatch Yet, the Watch X2 Mini.
Posted 7-Aug-2025 12:37


Epson Launches New High-End EH-LS9000B Home Theatre Laser Projector
Posted 7-Aug-2025 12:34


Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.