Cancelling contract

Forums › Spark New Zealand (including Skinny and BigPipe) › Cancelling contract

UnitedWeFall

156 posts

Master Geek

#101830 9-May-2012 20:42

Hey guys,

This is potentially a stupid question, but I can't seem to find any info on the Telecom website.

Does anyone know if it's possible to cancel/buy out of a 24mth contract? I want the HTC One X but am currently tied into another 12 months with my Sensation. I realise I could just buy the One X, but i'm thinking if buying out of the contract is possible, it could be cheaper.

Any info appreciated :D
Cheers

nzbnw

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#622528 9-May-2012 21:08

Yes you can do this. The buy out fee depends on the level of the plan you signed up to, and the remaining term.

What plan are you on?

nzbnw

UnitedWeFall

156 posts

Master Geek

#622529 9-May-2012 21:10

nzbnw: Yes you can do this. The buy out fee depends on the level of the plan you signed up to, and the remaining term.

What plan are you on?

nzbnw

Ah excellent, thanks :)

I'm on one of the $100 plans, approx 12-13 months remaining.

networkn

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#622541 9-May-2012 21:35

They will be a LOT more inclined if you sign the new term for longer and for a greater value.

Also skip the HTC and get the new Galaxy S3, it's far better.

oxnsox

1923 posts

Uber Geek

#622553 9-May-2012 21:51

If you Buy the handset outright you don't need to worry about the contract, provided you stay with on XT.... you can just let it run it's course.
You should then be able to sell on the Sensation to offset the price.

UnitedWeFall

156 posts

Master Geek

#622582 9-May-2012 22:22

Thanks for the info all, will head into Telecom tomorrow and have a chat with them.

joff_nz

446 posts

Ultimate Geek

#622841 10-May-2012 12:56

The early termination fees are what apply to the early upgrades. This fee drops periodically as you continue through your contract. Iirc, the fee drops dramatically once you hit twelve months, so if you have 13 remaining, it may be worth holding off for a little while.

joff_nz

446 posts

Ultimate Geek

#622842 10-May-2012 12:57

Additionally, this fee will be charged to your account, so if you timed it right, you may be able to do the upgrade, and flick off the sensation for enough to cover or at least contribute to it, before the bill comes in?

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networkn

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#622859 10-May-2012 13:28

Joff: yah the offloading thing I was thinking about commenting on as well.

UnitedWeFall

156 posts

Master Geek

#623324 11-May-2012 01:13

Yeah went into Telecom today. To cancel it now would cost $600, but to cancel it in 2 months (when I hit the 12 month mark on the contract) it's $130. Too bad that will be after the One X is no longer offered for $0 on the 2 year contract :(

networkn

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#623327 11-May-2012 01:27

United. There will always be deals being done. What would you sell your phone for now?

lostangel

163 posts

Master Geek

#624594 14-May-2012 04:45

Just for anyone else stumbling across this thread. . .

Telecoms' contract break fees can be find at: http://www.telecom.co.nz/helpandsupport/other/terms/xtnetwork

Quite expensive to exit after one year currently, about 7 months of access fees worth of charges for those on a 24 month contract.
This drops to aroud 4 months worth with 10 months left on the contract.

AndrewMac

83 posts

Master Geek

#624651 14-May-2012 09:30

lostangel: Just for anyone else stumbling across this thread. . .

Telecoms' contract break fees can be find at: http://www.telecom.co.nz/helpandsupport/other/terms/xtnetwork

Quite expensive to exit after one year currently, about 7 months of access fees worth of charges for those on a 24 month contract.
This drops to aroud 4 months worth with 10 months left on the contract.

those are for people who signed up after 17th april this year or for those who pre-ordered the One X and V, people who signed up before then have different fees (scroll down in the form)

lostangel

163 posts

Master Geek

#624960 14-May-2012 16:14

AndrewMac:
those are for people who signed up after 17th april this year or for those who pre-ordered the One X and V, people who signed up before then have different fees (scroll down in the form)

Thanks for pointing that out, might be time for me to part ways with my contract with $350 to pay and the galaxy s3 coming up soon.