Skinny mobile data outage?

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thinkingtrex8848

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#105704 8-Jul-2012 22:02

Anyone with skinny mobile data experiencing outage issues? I'm in christchurch and haven't been able to use mobile data for last 4 hours. It was working fine prior to it.

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#652675 8-Jul-2012 22:40

I have same problem here. Restarted my phone 4 times, pushed internet button, light would go on but no connection. I'm glad you posted on here as at least I know its not my phone now! Thanks :)

thinkingtrex8848

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#652678 8-Jul-2012 22:45

Ouch man wish you replied earlier, I'm going though a phone reset now :(

So its not my phone's problem, i've got a galaxy s3, and also an S2, I tried the sim in both(with micro sim to normal adapter, usually works) but doesn't work in both phones. Can text/call but no internet.

Tried entering the APN details over and over, deleted, added new apn etc but no success.

Right now resetting phone and will see how it goes, it was such a pain to get my new s3 the way I like it on s2, took ages to restore apps, since s3 is not rooted ( do not see the point of rooting an s3 as it is awesome straight out of box)

thinkingtrex8848

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#652679 8-Jul-2012 22:51

And I did a reset for nothing. Internet still not working, able to connect to wifi but no mobile data. This never happened while I was with Vodafone and 2deg. Hmm.

thinkingtrex8848

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#652686 8-Jul-2012 23:41

I'm hoping someone has a fix for this tomorrow which do not require another reset! Right now going through restoring 10,000 + sms taking yonks and not fun configuring everything to way it was since phone is not yet rooted. Thanks in advance for any help.

Monza

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#652713 9-Jul-2012 07:11

Stopped working for me late last night, still not working now. Will call them at 8:30...

thinkingtrex8848

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#652715 9-Jul-2012 07:35

Honestly speaking while using internet i felt skinny loads pages faster than two degrees, but in multiple speed tests performed, skinny is averaging at 3000kbps where two degrees averaging 4.5 /5000kbps. Any idea why?

Quic Broadband

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thinkingtrex8848

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#652716 9-Jul-2012 07:37

Btw 3g is still not working. Hopefully they sorry it out asap.

johnr

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#652721 9-Jul-2012 07:47

everybodylovesfebs: Btw 3g is still not working. Hopefully they sorry it out asap.

Sorry it out??

thinkingtrex8848

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#652725 9-Jul-2012 07:51

my bad, i blame Swype, it's meant to read sort it out.

Monza

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#652735 9-Jul-2012 08:30

Monza: Stopped working for me late last night, still not working now. Will call them at 8:30...

Tried to call, not open until 9.

So the new network that uses the XT network is having an XT moment....

Monza

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#652748 9-Jul-2012 09:14

Spoke to a CSR, no ETA on fix but working on it...

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LivingSkinny

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#652773 9-Jul-2012 10:04

Monza: Spoke to a CSR, no ETA on fix but working on it...

Hi Sorry everyone for the problems caused. The team are working flat out to get it up and running again. I will update as soon as I have more info. cheers Paul.

LivingSkinny

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#652790 9-Jul-2012 10:36

LivingSkinny:
Monza: Spoke to a CSR, no ETA on fix but working on it...

Hi Sorry everyone for the problems caused. The team are working flat out to get it up and running again. I will update as soon as I have more info. cheers Paul.

Hi All

Data is back up and running now. Again apologies for the inconvenience of this.

Regards

Paul.

Geese

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#652846 9-Jul-2012 11:48

Skinny - excellent service as always!

Monza

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#659202 20-Jul-2012 16:13

I can't get data for the last half an hour or so, restarted phone etc. Anyone else having issues?

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