Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


wongtop

543 posts

Ultimate Geek


#110894 18-Oct-2012 14:24
Send private message

Hi,

A while back, shortly after skinny launched, but I can't remember exactly when, I purchased a Skinny phone from Dick Smith.  Admittedly it is just for emergency purposes for when I travel outside the 2degrees coverage area.  The box came with the phone (U2800) and the SIM - this is the only skinny SIM that we have and the phone and the SIM were purchased at the same time.

After you have had the phone for 9 months you are supposed to be able to unlock the phone for free.  I wanted to do this so that I could use a local SIM when I travel to Australia next week.  When I login to the Skinny website I can see that I was making calls in January of this year, but it won't let me unlock the phone for free.

I called Skinny support and was basically told that the online tool was correct.  He could see that I had made calls in January, but said that it could be from a different phone, and he couldn't see that the phone that I wanted to unlock was the one I used the SIM in.  I told him that I had the box with both the SIM number and IEMI number on them which shows that I bought the SIM and the phone at the same time, and that I could email a photo if he liked.

He said that he would see what he could do and ring me back.  Still waiting (about 3 hours later) for the call back.

Anyone else had unlocking issues with Skinny?

Create new topic
wongtop

543 posts

Ultimate Geek


  #703103 18-Oct-2012 17:50
Send private message

Update: have been rung back and been given an unlock code. Will try it tomorrow.

Create new topic




News »

Logitech introduce MX Anywhere 3
Posted 21-Sep-2020 21:17


Countdown unveils contactless shopping with new Scan&Go tech
Posted 21-Sep-2020 09:48


HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37


NVIDIA to acquire Arm for US$ 40 billion
Posted 14-Sep-2020 12:27


Epson launches its next gen A3+ colour EcoTank multi-function printer
Posted 10-Sep-2020 16:08


Sony launches three new native 4K SXRD home cinema projectors
Posted 9-Sep-2020 18:00


Catalyst Cloud brings Kubernetes-based open-source web hosting solution to market
Posted 9-Sep-2020 17:54


Verizon Connect eyes further growth in New Zealand
Posted 8-Sep-2020 09:26


PNY launches XLR8 gaming NVIDIA GeForce RTX 30 series powered by the all-new NVIDIA Ampere architecture
Posted 3-Sep-2020 16:39


NVIDIA delivers greatest-ever generational leap with GeForce RTX 30 Series GPUs
Posted 3-Sep-2020 16:17


Weta Digital advances visual effects and animation in the cloud with AWS
Posted 2-Sep-2020 17:09



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.