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6 posts

Wannabe Geek


Topic # 114768 2-Mar-2013 18:26
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Hi there,

A number of months ago now, we switch from (Telecoms old plans) the 20gb per month plan to the 40gb per month plan (+ the 20gb extra they added on). I play online games, and my latency to Syndeys Call of Duty 4 servers went from 90-100 down to 60. I was amazed at this.

We started using more and more internet and we switched from the 40gb plan to (the new plan) 150gb. The latency went back up from 60 to 100. We are now on the 500gb plan, and the latency is still the same

I have tried using different modems/routers (I am currently using a NetGear N300) but to no avail.

Unfortunately I do not have a speedtest image from when I had the faster internet (I noticed the speeds were a tad faster then) but here is one I have just ran:

To Sydney:



To Wellington (I live in Masterton):




To Auckland:



And Pingtest to Auckland:




If you need any mroe info, please ask and I will try my best to supply it to you




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  Reply # 773682 2-Mar-2013 18:36
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ring up and ask for interleaving to be turned off




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  Reply # 773683 2-Mar-2013 18:37
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Speedtest results add zero value please post modem stats and approx your location in Masterton?

Have you requested interleaving to be turned off?

 
 
 
 




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Wannabe Geek


  Reply # 773684 2-Mar-2013 18:45
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johnr: Speedtest results add zero value please post modem stats and approx your location in Masterton?

Have you requested interleaving to be turned off?

Ok I didn't know, thought they might help.

I live in Skeets Road, it's a little way out of town. - http://goo.gl/maps/jjXXE

What stats do you require of my modem? And I haven't asked them to turn interleaving off.

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  Reply # 773685 2-Mar-2013 18:49
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Modem line stats



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Wannabe Geek


  Reply # 773686 2-Mar-2013 19:08
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Ok here are the stats.



I also noticed that my connection mode was on ADSL, so I have changed it to Auto, I must have had an ADSL2+ connection (I never knew about it), here are the new speeds (I know it doesn't matter, but it is a substantial change, so I think it may be necessary.) 


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  Reply # 773687 2-Mar-2013 19:13
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Now request for interleaving to be turned off

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  Reply # 773692 2-Mar-2013 19:29
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haha lovely a nice doubling of speed there :P




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  Reply # 773699 2-Mar-2013 20:03
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Your modem config was the cause of the speed issue. Your latency issue will be the plan change that has more than likely caused interleaving to be enabled on your line, if you ring and get this disabled your latency will drop again.



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Wannabe Geek


  Reply # 773718 2-Mar-2013 20:46
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Ok I have rung and requested for interleaving to be turned off.

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  Reply # 773733 2-Mar-2013 21:29
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Don't forget to update us



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Wannabe Geek


  Reply # 773735 2-Mar-2013 21:39
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I won't :)



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Wannabe Geek


  Reply # 773893 3-Mar-2013 14:23
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Hi everyone,

Yes, turning interleaving off has worked! Thank you for all of your help! I even got an unexpected speed boost out of it

Cheers

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  Reply # 773898 3-Mar-2013 14:35
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bnicholls: Hi everyone,

Yes, turning interleaving off has worked! Thank you for all of your help! I even got an unexpected speed boost out of it

Cheers


nice :)




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