Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


bmt



567 posts

Ultimate Geek


#115898 10-Apr-2013 22:04
Send private message

I ran out of data on my $19 plan a couple days ago. No big deal I thought, I'll just buy another 500MB for 7 days for $10, like I did in February.

Except.. there is no option to. Anywhere. No more casual data.. no 50MB, no 300MB, no 500MB, nothing. The only way to get extra data (it seems) is to add extra per month. Not only do I not want a recurring data top up, it is terrible value. Another $12 for 150MB.

What gives?

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
1948 posts

Uber Geek
Inactive user


  #797496 10-Apr-2013 23:02
Send private message

Pretty sure the system is in maintenance mode right now as part of a monthly release.

Try logging into the web client: http://www.telecom.co.nz/ytmobile

Try it again in the morning :)

496 posts

Ultimate Geek

Lifetime subscriber

  #797566 11-Apr-2013 09:03
Send private message

Actually I had this exact same problem recently.  I whipped through my 500mb with about 10 days to go and the only option was the $12 150mb thing.  I must have had something funny going on because that 150mb was gone within 5 days and I was stuck again.

I ported back to 2degrees and they have great data topup options.

 
 
 
 


bmt



567 posts

Ultimate Geek


  #798385 12-Apr-2013 13:55
Send private message

Couple of problems with that link - I am unable to login on my computer or over wifi on my phone. I get error messages and the system maintenance message thrown at me every time. I don't want to disable wifi to do it because something else will automatically use data and I'll be pinged for it. Already wasted $2 inadvertently (yes a tiny amount but a rip off nonetheless).

I tried it several times over about 6 days and there was no option to buy casual data, only recurring data.

/dev/null
9449 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #798393 12-Apr-2013 14:02
Send private message

Shove your phone into 3G (so turn off WiFi) and head on over to http://m.telecom.co.nz/yt - hit Extras and go add a pack on that way. I'm afraid that since the 500MiB 7 day pack was a Summer special it's now gone, I have no idea if there is anything else in the works but all I can say is watch this space!




Awesome
4883 posts

Uber Geek

Trusted
Subscriber

  #798397 12-Apr-2013 14:04
Send private message

bmt: Couple of problems with that link - I am unable to login on my computer or over wifi on my phone. I get error messages and the system maintenance message thrown at me every time. I don't want to disable wifi to do it because something else will automatically use data and I'll be pinged for it. Already wasted $2 inadvertently (yes a tiny amount but a rip off nonetheless).

I tried it several times over about 6 days and there was no option to buy casual data, only recurring data.



I just logged in fine from my PC to telecom.co.nz/ytmobile, and can see 50,150,300,500 and 2GB data options, as well as the packs




Twitter: ajobbins


4025 posts

Uber Geek

Trusted

  #798402 12-Apr-2013 14:08
Send private message

This made me notice the $12 text pack now has 50mb of data. i guess its now a bit better, before it was $2 more than 2degrees just for texting to any network.

BDFL - Memuneh
67813 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #798405 12-Apr-2013 14:13
Send private message

Are these for prepay only? What about On Account plans? Any way to add more data if all used up before the end of the month?





 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure 


 
 
 
 


1371 posts

Uber Geek


  #798406 12-Apr-2013 14:14
Send private message

freitasm: Are these for prepay only? What about On Account plans? Any way to add more data if all used up before the end of the month?



Yes I would love to know the same, sometimes i need more data but when I log into my account plan I don't have an extras tab to buy more data.

BDFL - Memuneh
67813 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #798411 12-Apr-2013 14:18
Send private message

Pay Monthly Boosts and Extras tells me I can add 1GB for $20 but this is monthly. This is the only option offered to my account.

Also interesting the mobile access doesn't offer anything, have to look at the full Telecom site. One would imagine the mobile site should be the one stop for everyone...





 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure 


/dev/null
9449 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #798433 12-Apr-2013 14:34
Send private message

freitasm: Are these for prepay only? What about On Account plans? Any way to add more data if all used up before the end of the month?



You can add a boost onto any one of the new Smartphone / Open Smartphone packs for 1gb / $20 - just involves either ringing up 123 or popping into a store.




BDFL - Memuneh
67813 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #798446 12-Apr-2013 14:56
Send private message

Which is completely non convenient.




 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure 


292 posts

Ultimate Geek


  #798479 12-Apr-2013 15:59
Send private message

Have to say telecom has one of he worse online portals for mobile management compared to vf or 2d. If you're on account then you essentially have different places to view your phone, the other being the your telecom login which prepay users can't access.

Wonder if they have any plans to improve the mobile portals?

bmt



567 posts

Ultimate Geek


  #798493 12-Apr-2013 16:17
Send private message

Agreed, whenever I have tried to login it has the maintenance page where I can't do anything.. that's if I can log in at all.

The only data extras I have available to me are 50MB, 150MB, 300MB, 500MB, 2GB, all recurring monthly. The 500MB one is $25.

I mean seriously.. my $19 plan comes with 60 minutes, unlimited texts and 500MB, I'm not going to pay $25 for another 500MB. And then have to figure out whether I can cancel it before being needlessly billed again..

Its just silly really. Why no casual data?

Mad Scientist
22603 posts

Uber Geek

Trusted
Lifetime subscriber

  #798503 12-Apr-2013 16:28
Send private message

i smell a short lived exodus :D

the more people vote with their feet the better the plans get! (i hope telcos won't do limited promos - just let them last long term coz people are just gonna leave!)




Involuntary autocorrect in operation on mobile device. Apologies in advance.


614 posts

Ultimate Geek

Trusted
Lifetime subscriber

  #798612 12-Apr-2013 21:42
Send private message

I mean seriously.. my $19 plan comes with 60 minutes, unlimited texts and 500MB, I'm not going to pay $25 for another 500MB.


You can buy another $19 pack.  =-)  So that is 500MB + 60 minutes for $19 instead of $25 for 500MB

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic




News »

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35


UFB hits more than one million connections
Posted 6-Aug-2020 09:42


D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01


New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35


Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21


Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11


Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05


Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26


Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07


Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45


Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48


Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50


Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00


Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51


QNAP integrates Catalyst Cloud Object Storage into Hybrid Backup solution
Posted 28-Jul-2020 21:40



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.