Thanks michaelmurfy & other Telecom reps on the VDSL Thread

Forums › Spark New Zealand (including Skinny and BigPipe) › Thanks michaelmurfy & other Telecom reps on the VDSL Thread

wasabi2k

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#126751 18-Jul-2013 14:30

Thought it deserved a separate thank you thread.

Thanks very much to michaelmurfy and the other telecom people who have been watching the VDSL thread like hawks and responding to the eleventy billion questions and requests from people.

Really made a difference for me - particularly around confirming tech was coming etc.

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#861626 18-Jul-2013 14:33

I agree, and thanks for starting the thanks thread.

Michael was most helpful for me (even though it turns out Chorus won't install for me - attenuation too high).

billgates

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#861627 18-Jul-2013 14:33

Great work by Telecom staff.

Do whatever you want to do man.

michaelmurfy

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#861629 18-Jul-2013 14:37

I was having a bad day, then this happened - cheers guys :) happy to help!

Michael Murphy | https://murfy.nz
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Inphinity

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#861642 18-Jul-2013 14:52

Yep, thanks for your help (and tolerating some PM-spam!)

michaelmurfy

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#861685 18-Jul-2013 15:37

Inphinity: Yep, thanks for your help (and tolerating some PM-spam!)

There's 8 pages of PM's hah, guess that shows dedication, must be a couple of pages from the other guys too.

tigercorp

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#861687 18-Jul-2013 15:43

Add my thanks and appreciation to the list :)

I hope Telecom (corporate) had an eye on that thread as I can guarantee you guys won them some new customers.

jtbthatsme

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#861690 18-Jul-2013 15:48

Have to say I agree with having a dedicated thank you thread the guys who jump these boards and give their time up for us certainly deserve it. Thanks for all your hard work and help.

Shame it seems no vdsl for me here in Levin but can't always get everything my way (sadly) lol. :-)

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openmedia

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#861714 18-Jul-2013 16:11

Agreed. You guys have been doing great work.

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ccpptt

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#861736 18-Jul-2013 16:41

a very big thank you to both michaelmurfy, Wheelbarrow01, and plambrechtsen -- specifically for answering/solving all my questions/problems via PM.

i'm finally connected with an VDSL connection at speeds that i'm very happy with :3

Stu

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#861738 18-Jul-2013 16:41

A big thanks to Michael and Simon for their help on the VDSL topic from me also. Well done guys, you're both assets to the Telecom team (especially the rest of the Telecom team here at Geekzone! (Peter, Neil etc.))

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plambrechtsen

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#861760 18-Jul-2013 17:29

I'm also really happy to hear so many happy customers either current or new to Telecom customers. Full credit to Michael, Neil (Jane for short) and other fellow Telecom staff for taking the time from their busy jobs to help customers as they all have been all over the thread. I haven't been able to dedicate as much time as I typically would have but I knew things were in safe hands with Michael et al.

Such is the irony of my life that I can't get vdsl (1.8km from exchange with attenuation of 25db with master filter) or ufb (not until 2018 I think) and I am building the backend subscriber management stack for it.

But I take a lot of job satisfaction from threads like these. :)

ubernoob

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#861803 18-Jul-2013 18:47

Ditto Thanks. I can't get VDSL or UFB either (•UFB deployment dates for your area are still being developed) but you guys answering others questions at least lets me know why and what to expect if/when it does arrive

Wade

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#861830 18-Jul-2013 20:08

+1

The telecom support on GZ is fantastic, always 100% professional and quick to respond

stuartgr

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#861832 18-Jul-2013 20:12

I'm a Snap customer, but have been following the other thread and you gents have done a major credit to Telecom with your service. Top work gents!

michaelmurfy

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#861885 18-Jul-2013 22:01

stuartgr: I'm a Snap customer, but have been following the other thread and you gents have done a major credit to Telecom with your service. Top work gents!

You're welcome to come over :) hah. But thanks for your kind words!

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